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Fabletics

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 732 TOTAL REVIEWS
  • $87K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quality of clothes 10
  • Choice of clothes 8
  • Style of clothes 6
  • Quality of clothing 5
  • Outfits were nice 5

Customers don't like

  • Hidden charges23
  • Vip enrollment22
  • Forced membership19
  • Sneaky membership fees17
  • Customer service13
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 419 COMPANY RESPONSES
  • 464 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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