PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryan Homes and Faber Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryan Homes
Faber Homes

Ryan Homes and Faber Homes Overview

Total reviews
301
29
Company responses
0
16
Issues resolved
2
1

Ryan Homes was first mentioned on PissedConsumer on Mar 15, 2008 and since then this brand received 301 reviews. It is 272 reviews more than Faber Homes received since Sep 7, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Faber Homes customer support team than with Ryan Homes customer service.

Ryan Homes and Faber Homes Consumer Ratings

Rank
249 out of 2744 in Construction and Repair category
137 out of 2744 in Construction and Repair category
Customer service
193 in category
134 in category
Product or Service Quality
240 in category
186 in category
Warranty
190 in category
152 in category

According to consumer ratings and reviews, Faber Homes ranks 112 points higher in the Construction and Repair category than Ryan Homes. People gave Ryan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 529 points higher than the worst rated brand in this category. At the same time, Faber Homes was rated 2.1 stars for Customer service criterion in this category and it is 588 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Faber Homes has a higher rating than Ryan Homes. Regarding Warranty criterion, consumers gave Ryan Homes 1.5 stars and it is 74% greater than other in category. Faber Homes however was rated 1.8 stars and it is 79% greater than other in category.

Ryan Homes and Faber Homes Rating Details

Customer service
1.6 (95 reviews)
2.1 (12 reviews)
Reviewer's quote

Customer service very poor. Mold start showing up, complain and get advice only that we should keep A/C running, keep all doors and windows close, have dehumidifier running in basement 24 x 7 to avoid mold! Gas range has manufacturing defect, they want to do nothing about it, giving suggestion to...

Kamlesh G

...There warranty department and customer service is useless. If you can get them to your place to "fix" a problem. It means that they will patch the problem not "fix" it...

PissedConsumer738009
Product or Service Quality
1.4 (93 reviews)
1.8 (12 reviews)
Reviewer's quote

...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated..

PissedConsumer1698463

The Owner smiles to your face when your looking to build but is completely relentless when it comes to providing customer service after. His wife and daughter are exactly the same way plus ***. Save yourself the aggravation!..

PissedConsumer715747
Warranty
1.5 (84 reviews)
1.8 (9 reviews)
Reviewer's quote

...This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase..

Frederick H

We have tried everything, from the warranty process to lawyers. Caution to anyone building a Faber home, keep the money that they will hold in escrow from the grading and the lawn and use it to hire a reputable contractor who will do it right or you will be sorry. Many homes in our small...

Aldine

Ryan Homes and Faber Homes Pros and Cons

Pros
  • Floor plans
  • Location
  • Look of the home and layout
  • Brand new home
  • Price and selection opportunities
  • Home itself
Cons
  • Willingness to accept responsibility for actions
  • Customer service
  • Lack of actions taken to correct issues after contruction
  • Customer service
  • It was a nightmare
  • False statements

Ryan Homes and Faber Homes Most Positive Reviews

Top rated reviews
5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a...

5

I'm a little surprised at some of the reviews I've read on here. We could not have been happier with our building...

Ryan Homes and Faber Homes Most Critical Reviews

Lowest rated reviews
1

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a wi...

1

The salesman has made me promises and has made statements that are completely untrue. For instance, he told me that the...

Ryan Homes and Faber Homes Latest Reviews

Recent published reviews

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you...

Read all 301 reviews

my close date was may 31 here we are may 16 and they now tell me 100 days or more to complete the job. For the last 4...

Read all 29 reviews

Ryan Homes and Faber Homes Products and Services

Most reviewed product and services
  • Ryan Homes House Construction (100 reviews)
  • Ryan Homes Home Buying (13 reviews)
  • Ryan Homes Customer Care (10 reviews)
  • Faber Homes House Construction (10 reviews)
  • Faber Homes Liverpool House Construction (1 review)