PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taobao and Ezbuy Singapore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taobao
Ezbuy Singapore

Taobao and Ezbuy Singapore Overview

Total reviews 76 222
Company responses 0 0
Issues resolved 0 1

Taobao and Ezbuy Singapore Consumer Ratings

Rank
328 out of 3185 in E-commerce category
736 out of 3185 in E-commerce category
Price Affordability
347 in category
504 in category
Customer service
295 in category
451 in category
Website
352 in category
589 in category
Product or Service Quality
260 in category
466 in category

Taobao and Ezbuy Singapore Rating Details

Price Affordability
2.8 (18 reviews)
2.1 (117 reviews)
Reviewer's quote

The seller is SKYNET -Taobao- put photos for a sofa, and he gives a good price. Thus people order a sofa set. Because the photos at the site are for sofa only not for a small table...

Read full review

...Some prices are marked up as high as 3 times the original prices if you search by keywords. My recent experience with them include: 1) The prices are marked up, but their customer service is almost none. I have missing items and damaged items...

Read full review
Customer service
1.6 (18 reviews)
1.2 (133 reviews)
Reviewer's quote

Customer service just simply tell me that I cannot verify myself in accordance to TaoBao standard procedure. I told them of course I cannot verify as it has been hacked where all my passwords, email, mobile has been changed! The only solution is to register a new acc and I lost this ID permanently....

Read full review

...My recent experience with them include: 1) The prices are marked up, but their customer service is almost none. I have missing items and damaged items. I have contacted them on livechat and was told after sales would take a longer time to attend...

Read full review
Website
2.5 (17 reviews)
1.7 (123 reviews)
Reviewer's quote

On the same day that I received my American Express gift card it was used to make fraudulent purchases from this website. Ive gotten no satisfaction from American Express and Am equally if not more disappointed that there is no way to contact you other than leaving this review. I need the $700...

Read full review

...THIS IS THE WORST SHOPPING WEBSITE I'VE EVER USED..

Read full review
Product or Service Quality
2.1 (15 reviews)
1.4 (130 reviews)
Reviewer's quote

I find that these is a NASTY and untrusted retailer to sell product in this way, it just like you bought a house at low price during convis19,later convis19 was being control and price went up, and seller refuse to deliver the house. I have complaint these matter to taobao many times but no action...

Read full review

I used their Buy For Me service and bought 2 pieces of undergarments in the same size. One of them obviously has a wrong size. The cutting is way smaller, and it is obviously a defective product...

Read full review

Taobao and Ezbuy Singapore Pros and Cons

Pros
  • Many selection
  • Cheap affordable price
  • So for the service from taobao is good to me
  • Low shipping cost with prime
  • Shipping fee
  • Purchase is easy
Cons
  • No english language
  • Poor customer service
  • Severe security issue
  • Bad customer service
  • Not responsible
  • No customer support

Taobao and Ezbuy Singapore Most Positive Reviews

Top rated reviews
5

Hi sorry.. im need your help
Becaise im hoy booking alot the stuff from tao bao for my wedding
Im already waiting 1.month...

Read full review
4

Amazon status shows that package was delivered, but ezbuy claims that it did not receive the item and keeps asking me...

Read full review
5

i registered taobao under my old hp 9817**** which is not in use. My account number is tb2347****. My new hp number is...

Read full review
3.7

If you are looking to join prime, here is a few things in mind:

ITEM TAKES EXTREMELY LONG TO BE ORDERED, SHIPPED, AND...

Read full review

Taobao and Ezbuy Singapore Most Critical Reviews

Lowest rated reviews
1

I have done the payment for my purchase and the money was successfully deducted from my bank account . But your side...

Read full review
1

Ordered on 14th October (with ample of time and opted for express air), till now still pending inspection since...

Read full review
1

I purchase a robot cleaning (品牌扫地机器人家用全自动智能扫地拖地一体机擦地吸尘器三合一 ), the package suppose to come with a robot,4 brush and 2 clo...

Read full review
1

Beware of the famous “EZBUY aka 65daigou”

Dear buyers and shoppers of Singapore,

Please be careful whom you use as...

Read full review

Taobao and Ezbuy Singapore Latest Reviews

Recent published reviews
No votes

I lost my SIM I can't log in to Alipay account now.please help me

Read full review
No votes

Hi, I am a customer of EzBuySg. I accidentally remitted SGD450 to EzBuySg without purchasing anything. Please refund my...

Read full review
No votes

When I try log on through 1688 to my Taobao account it show The account has been restricted to log in.

Read full review
No votes

Similar experience..
Ezbuy does not provide return shipment back to china. I have to ship item back to china by myself.
Th...

Read full review

Taobao and Ezbuy Singapore Products and Services

Most reviewed product and services
  • Taobao Skynet Profile (1 review)
  • Ezbuy Singapore Shipping Service (104 reviews)
  • Ezbuy Singapore Prime Membership (10 reviews)
  • Ezbuy Singapore Deal (2 reviews)