PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eyeglass World and Visionworks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eyeglass World
Visionworks

Eyeglass World and Visionworks Overview

Total reviews
93
333
Company responses
0
0
Issues resolved
0
1

Visionworks was first mentioned on PissedConsumer on Mar 26, 2008 and since then this brand received 333 reviews. It is 240 reviews more than Eyeglass World received since Jan 8, 2008.

Eyeglass World and Visionworks Consumer Ratings

Rank
75 out of 636 in Medical Supplies and Equipment category
62 out of 636 in Medical Supplies and Equipment category
Customer service
61 in category
60 in category
Price Affordability
56 in category
72 in category
Diversity of Products or Services
77 in category
61 in category

According to consumer ratings and reviews, Visionworks ranks 13 points higher in the Medical Supplies and Equipment category than Eyeglass World. People gave Eyeglass World 1.7 stars for Customer service criterion in Medical Supplies and Equipment category and it is 145 points higher than the worst rated brand in this category. At the same time, Visionworks was rated 1.7 stars for Customer service criterion in this category and it is 146 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Eyeglass World has a higher rating than Visionworks. Regarding Diversity of Products or Services criterion, consumers gave Eyeglass World 2.2 stars and it is 63% greater than other in category. Visionworks however was rated 2.4 stars and it is 70% greater than other in category.

Eyeglass World and Visionworks Rating Details

Customer service
1.7 (22 reviews)
1.7 (143 reviews)
Reviewer's quote

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

Christopher J

...Did not receive good customer service at all. I paid way to much money for this treatment..

SHEVON K
Price Affordability
2.6 (18 reviews)
2.2 (115 reviews)
Reviewer's quote

I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on..

Henry F

...Danielle worked with me to get the best price for my contacts. Keep up the great customer service!!!!..

Reginald G
Diversity of Products or Services
2.2 (18 reviews)
2.4 (112 reviews)
Reviewer's quote

I went to the store the first time, they ignored me then and I decided to walk out. The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy the glasses, and have...

Joe B

I went to a location in Clifton Park, NY. The doctor doing the exam commented when he looked at my medication list (my meds were not for anything eye-related) that it was sad that I was on "so many medications and so young." I was there for an eye exam, not an unasked for opinion on how many...

Julie S

Eyeglass World and Visionworks Pros and Cons

Pros
  • Timely delivery
  • Service
  • Selection
  • Variety
  • Terrable
  • Employees nice
Cons
  • Customer service
  • You did not tell me that i was out of network for my insurance
  • Wrong prescription
  • Horrible customer service
  • Not-so-caring-staff
  • Quality of workmanship

Eyeglass World and Visionworks Most Positive Reviews

Top rated reviews
5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

5

I had to go into this location to see what all the hype was about and had an AWESOME experience. Everyone was very...

Eyeglass World and Visionworks Most Critical Reviews

Lowest rated reviews
1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

1

I will never go to this store again. I took my 6 year old in for an eye exam, which we waited over 45 minutes after our...

Eyeglass World and Visionworks Latest Reviews

Recent published reviews
1.6

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they...

Read all 93 reviews
2

I went to a location in Clifton Park, NY. The doctor doing the exam commented when he looked at my medication list (my m...

Read all 333 reviews

Eyeglass World and Visionworks Products and Services

Most reviewed product and services
  • Eyeglass World Customer Care (10 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)
  • Visionworks Eyeglasses (72 reviews)
  • Visionworks Customer Care (53 reviews)
  • Visionworks Eye Exam (29 reviews)