PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanton Optical and Eyeglass World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanton Optical
Eyeglass World

Stanton Optical and Eyeglass World Overview

Total reviews
491
93
Company responses
0
0
Issues resolved
4
0

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 491 reviews. It is 398 reviews more than Eyeglass World received since Jan 8, 2008.

Stanton Optical and Eyeglass World Consumer Ratings

Rank
116 out of 565 in Medical Supplies and Equipment category
75 out of 565 in Medical Supplies and Equipment category
Customer service
81 in category
60 in category
Diversity of Products or Services
100 in category
77 in category
Product or Service Quality
109 in category
66 in category

According to consumer ratings and reviews, Eyeglass World ranks 41 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Stanton Optical 1.4 stars for Customer service criterion in Medical Supplies and Equipment category and it is 127 points higher than the worst rated brand in this category. At the same time, Eyeglass World was rated 1.7 stars for Customer service criterion in this category and it is 148 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Eyeglass World has a higher rating than Stanton Optical. Regarding Product or Service Quality criterion, consumers gave Stanton Optical 1.4 stars and it is 52% worse than other in category. Eyeglass World however was rated 1.9 stars and it is 68% greater than other in category.

Stanton Optical and Eyeglass World Rating Details

Customer service
1.4 (219 reviews)
1.7 (22 reviews)
Reviewer's quote

Their service in the store and customer service are TERRIBLE!!! I visited this store with my mother to get her some reading glasses as she was due for new ones. While waiting to see the doctor in the back we browsed and choose two pairs. After we were done with the doctor the only person helping...

Girtrude

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

Christopher J
Diversity of Products or Services
1.9 (206 reviews)
2.2 (18 reviews)
Reviewer's quote

...Why does this company think that this is OK in order to promote their products? I will not purchase anything from this company and I encourage others to boycott them also..

Dc

I'm 74 years old and financially secure - in other words I will pay for what I get and not wait. My sister took me to eyeglass world, Santee because my other glasses broke and I wanted something that day. My exam was unremarkable. For the glasses I wanted they had them in stock. I've returned to...

David G
Product or Service Quality
1.4 (197 reviews)
1.9 (18 reviews)
Reviewer's quote

I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store..

Vicky H

...The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy the glasses, and have transition lenses only, no prescription. 2 pair for 159...

Joe B

Stanton Optical and Eyeglass World Pros and Cons

Pros
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
  • Timely delivery
  • Service
  • Selection
Cons
  • Customer service
  • Nor will i recommend it
  • Too many to name
  • Customer service
  • You did not tell me that i was out of network for my insurance
  • Wrong prescription

Stanton Optical and Eyeglass World Most Positive Reviews

Top rated reviews
5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

Stanton Optical and Eyeglass World Most Critical Reviews

Lowest rated reviews
1

We have had problems since April and still haven't got right glasses

1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

Stanton Optical and Eyeglass World Latest Reviews

Recent published reviews

Your advertisement is appalling. Who would come up with using a taxidermied toy spaniel in an ad and try to sell it as...

Read all 491 reviews
1.6

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they...

Read all 93 reviews

Stanton Optical and Eyeglass World Products and Services

Most reviewed product and services
  • Stanton Optical Commercial (115 reviews)
  • Stanton Optical Customer Care (73 reviews)
  • Stanton Optical Eyeglasses (69 reviews)
  • Eyeglass World Customer Care (10 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)