PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanton Optical and Eyeglass World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanton Optical
Eyeglass World

Stanton Optical and Eyeglass World Overview

Total reviews 580 96
Company responses 0 0
Issues resolved 6 0

Stanton Optical and Eyeglass World Consumer Ratings

Rank
131 out of 495 in Medical Supplies and Equipment category
88 out of 495 in Medical Supplies and Equipment category
Customer service
94 in category
62 in category
Diversity of Products or Services
113 in category
84 in category
Product or Service Quality
118 in category
55 in category
Reliability
91 in category
77 in category

Stanton Optical and Eyeglass World Rating Details

Customer service
1.4 (261 reviews)
1.8 (24 reviews)
Reviewer's quote

...I looked at the FAQs and customer service points on the web page and it did not indicate that the customer is responsible because of an error of an employee of Stanton Optical. Please contact me within 5 business days to resolve this issue. ..

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Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

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Diversity of Products or Services
1.8 (243 reviews)
2.1 (19 reviews)
Reviewer's quote

...Why does this company think that this is OK in order to promote their products? I will not purchase anything from this company and I encourage others to boycott them also..

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I am a physician who takes care of COVID (+) patients DAILY since the pandemic. I went to their store located at 6463 N Decatur Rd. Las Vegas NV. on May 30,2020. My temperature was taken and I answered the questionnaire. I was refused service because I am exposed to COVID. There were about 2 dozen...

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Product or Service Quality
1.4 (232 reviews)
2 (20 reviews)
Reviewer's quote

...Your company has forced me to seek legal actions in which Stanton Optical will be required to pay my Attorney fees for legal representation as well as what i paid for this service and now i will be adding up daily for my time that Stanton Optical has my money..

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...The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy the glasses, and have transition lenses only, no prescription. 2 pair for 159...

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Reliability
1.4 (231 reviews)
1.5 (20 reviews)
Reviewer's quote

Been on hold for over an hour today, 4+ hours on hold this month. They screwed up my prescription 3 times now. Worst company I have ever given money to in 30+ years of experience.

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Understandably they are CLOSED with even limited hours or can have up to 10 customers! I have a 5 yr old granddaughter who broke her glasses. These glasses were purchased @ Eyeglass World a few months ago. I seriously think the gift of sight is ESSENTIAL! What do you all think? I certainly want...

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Stanton Optical and Eyeglass World Pros and Cons

Pros
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
  • Timely delivery
  • Service
  • Selection
Cons
  • Customer service
  • Nor will i recommend it
  • Too many to name
  • Customer service
  • You did not tell me that i was out of network for my insurance
  • Wrong prescription

Stanton Optical and Eyeglass World Most Positive Reviews

Top rated reviews
5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

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5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

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5

Greenville SC Stanton Optical has great Custermer service. Couldnt have been happier.Two pair of glasses in less than...

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4.6

I took my Mom this week to Eyeglass World at 45179 Market St. Shelby Twp., MI 48315 and just had a fantastic...

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Stanton Optical and Eyeglass World Most Critical Reviews

Lowest rated reviews
1

We have had problems since April and still haven't got right glasses

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1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

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1

Stanton Optical Beavercreek, Ohio is the worst business I've ever had the misfortune to deal with. Service is...

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1

I have never in my entire life been treated so poorly by a doctor at a professional or what was supposed to be a...

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Stanton Optical and Eyeglass World Latest Reviews

Recent published reviews
1

Mr. Daniel Stanton
I am sending this to you in reference to the service that I received at your location in Beaumont, Tx...

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1

I am a physician who takes care of COVID (+) patients DAILY since the pandemic. I went to their store located at 6463 N...

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1

I want to know why i have not received my refund. I paid with cash and now i am being told it is internal policy that...

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No votes

I'm not pissed off. I understand with covet19. I just have glasses that got scratches on the lens and I have a warranty...

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Stanton Optical and Eyeglass World Products and Services

Most reviewed product and services
  • Stanton Optical Commercial (170 reviews)
  • Stanton Optical Customer Care (90 reviews)
  • Stanton Optical Eyeglasses (76 reviews)
  • Eyeglass World Customer Care (10 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)