PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stanton Optical and Eyeglass World as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stanton Optical
Eyeglass World

Stanton Optical and Eyeglass World Overview

Total reviews 595 98
Company responses 0 0
Issues resolved 6 0

Stanton Optical and Eyeglass World Consumer Ratings

Rank
150 out of 580 in Medical Supplies and Equipment category
94 out of 580 in Medical Supplies and Equipment category
Customer service
101 in category
68 in category
Diversity of Products or Services
123 in category
84 in category
Product or Service Quality
126 in category
73 in category
Reliability
100 in category
87 in category

Stanton Optical and Eyeglass World Rating Details

Customer service
1.4 (271 reviews)
1.7 (26 reviews)
Reviewer's quote

...Customer service was a bit slow as I assume Covid has caused challenges. My order was delayed twice and after 6 weeks I discovered my glasses were ready for pickup. No less than 5 phone calls...

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Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

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Diversity of Products or Services
1.8 (254 reviews)
2.2 (20 reviews)
Reviewer's quote

...Why does this company think that this is OK in order to promote their products? I will not purchase anything from this company and I encourage others to boycott them also..

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I will NEVER EVER recommend anyone go here. It took me over 6 months to get three pairs OF GLASSES. I started in August of 2019 and was finally able to pick up the correct prescription lenses in February of 2020. I had to go back numerous times because they did not get the prescriptions correct....

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Product or Service Quality
1.4 (243 reviews)
1.9 (22 reviews)
Reviewer's quote

Terrible Customer service. I bought a expensive frame and lenses. They broke within 2 months...

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...I was refused service because I am exposed to COVID. There were about 2 dozen people inside the store some of them with their noses hanging out of their masks. There was one child with no mask...

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Reliability
1.3 (242 reviews)
1.5 (21 reviews)
Reviewer's quote

Ordered one pair of glasses with my own Nike frame. Took 3 weeks for glasses to arrive, and then they fit great and could see but lenses wouldn't stay in frame. So had to be sent back to fix the issue and that was 3 weeks ago today. Now in trying to find out where my glasses are I was told it would...

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Understandably they are CLOSED with even limited hours or can have up to 10 customers! I have a 5 yr old granddaughter who broke her glasses. These glasses were purchased @ Eyeglass World a few months ago. I seriously think the gift of sight is ESSENTIAL! What do you all think? I certainly want...

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Stanton Optical and Eyeglass World Pros and Cons

Pros
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
  • Timely delivery
  • One dr that covered for the one that is normally there
  • Tried
Cons
  • Customer service
  • Nor will i recommend it
  • Too many to name
  • Wrong prescription
  • Manager rude and not service oriented
  • I will never go back to eyeglass world

Stanton Optical and Eyeglass World Most Positive Reviews

Top rated reviews
5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

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5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

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5

Greenville SC Stanton Optical has great Custermer service. Couldnt have been happier.Two pair of glasses in less than...

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4.6

I took my Mom this week to Eyeglass World at 45179 Market St. Shelby Twp., MI 48315 and just had a fantastic...

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Stanton Optical and Eyeglass World Most Critical Reviews

Lowest rated reviews
1

We have had problems since April and still haven't got right glasses

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1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

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1

Stanton Optical Beavercreek, Ohio is the worst business I've ever had the misfortune to deal with. Service is...

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1

I have never in my entire life been treated so poorly by a doctor at a professional or what was supposed to be a...

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Stanton Optical and Eyeglass World Latest Reviews

Recent published reviews
No votes

I have been calling since 245pm, and noones ever answered, at fountains of Farah. Its 435pm and still no one??!! Don't...

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1

Don't waste your money on the cheap glasses. They don't offer a scratch resistant coating and the glasses scratch very...

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1

Ordered one pair of glasses with my own Nike frame. Took 3 weeks for glasses to arrive, and then they fit great and...

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1.6

I will NEVER EVER recommend anyone go here. It took me over 6 months to get three pairs OF GLASSES. I started in August...

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Stanton Optical and Eyeglass World Products and Services

Most reviewed product and services
  • Stanton Optical Commercial (171 reviews)
  • Stanton Optical Eyeglasses (78 reviews)
  • Stanton Optical Eye Exam (57 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)
  • Eyeglass World Shipping Service (1 review)