PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eyeglass World and Stanton Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eyeglass World
Stanton Optical

Eyeglass World and Stanton Optical Overview

Total reviews
93
481
Company responses
0
0
Issues resolved
0
4

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 481 reviews. It is 388 reviews more than Eyeglass World received since Jan 8, 2008.

Eyeglass World and Stanton Optical Consumer Ratings

Rank
75 out of 636 in Medical Supplies and Equipment category
117 out of 636 in Medical Supplies and Equipment category
Customer service
61 in category
81 in category
Reliability
68 in category
81 in category
Price Affordability
56 in category
118 in category

According to consumer ratings and reviews, Eyeglass World ranks 42 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Eyeglass World 1.7 stars for Customer service criterion in Medical Supplies and Equipment category and it is 145 points higher than the worst rated brand in this category. At the same time, Stanton Optical was rated 1.4 stars for Customer service criterion in this category and it is 125 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Eyeglass World has a higher rating than Stanton Optical. Regarding Price Affordability criterion, consumers gave Eyeglass World 2.6 stars and it is 73% greater than other in category. Stanton Optical however was rated 1.7 stars and it is 57% worse than other in category.

Eyeglass World and Stanton Optical Rating Details

Customer service
1.7 (22 reviews)
1.4 (218 reviews)
Reviewer's quote

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

Christopher J

I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store..

Vicky H
Reliability
1.6 (18 reviews)
1.4 (194 reviews)
Reviewer's quote

I purchased 4 pairs of Eyeglasses in Stuart Floirida. I needed 3 glasses redone and purahased a very expensive pair of Versace glassed and wanted to wait for them to get my prescription .filled.I waited over an hour only to be told that only the Vesace could be done becaude they didn't have the...

Bonnie G

I have spent months trying to get my glasses. They gave me scratched new glasses and won't get me new lens that I paid for. They don't deny they owe me. They just don't deliver them.

Bob P
Price Affordability
2.6 (18 reviews)
1.7 (194 reviews)
Reviewer's quote

I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on..

Henry F

...I opted not to buy them there and I'm glad I did as when I went online, their lens were double the price I got at lens. com..

Scott J

Eyeglass World and Stanton Optical Pros and Cons

Pros
  • Timely delivery
  • Service
  • Selection
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
Cons
  • Customer service
  • You did not tell me that i was out of network for my insurance
  • Wrong prescription
  • Customer service
  • Nor will i recommend it
  • Too many to name

Eyeglass World and Stanton Optical Most Positive Reviews

Top rated reviews
5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

Eyeglass World and Stanton Optical Most Critical Reviews

Lowest rated reviews
1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

1

We have had problems since April and still haven't got right glasses

Eyeglass World and Stanton Optical Latest Reviews

Recent published reviews
1.6

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they...

Read all 93 reviews
1

I have spent months trying to get my glasses. They gave me scratched new glasses and won't get me new lens that I paid...

Read all 481 reviews

Eyeglass World and Stanton Optical Products and Services

Most reviewed product and services
  • Eyeglass World Customer Care (10 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)
  • Stanton Optical Commercial (109 reviews)
  • Stanton Optical Customer Care (72 reviews)
  • Stanton Optical Eyeglasses (69 reviews)