PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eyeglass World and Stanton Optical as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eyeglass World
Stanton Optical

Eyeglass World and Stanton Optical Overview

Total reviews
93
502
Company responses
0
0
Issues resolved
0
4

Stanton Optical was first mentioned on PissedConsumer on Aug 1, 2012 and since then this brand received 502 reviews. It is 409 reviews more than Eyeglass World received since Jan 8, 2008.

Eyeglass World and Stanton Optical Consumer Ratings

Rank
76 out of 568 in Medical Supplies and Equipment category
116 out of 568 in Medical Supplies and Equipment category
Customer service
61 in category
82 in category
Product or Service Quality
66 in category
107 in category
Price Affordability
57 in category
115 in category

According to consumer ratings and reviews, Eyeglass World ranks 40 points higher in the Medical Supplies and Equipment category than Stanton Optical. People gave Eyeglass World 1.7 stars for Customer service criterion in Medical Supplies and Equipment category and it is 147 points higher than the worst rated brand in this category. At the same time, Stanton Optical was rated 1.5 stars for Customer service criterion in this category and it is 126 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Eyeglass World has a higher rating than Stanton Optical. Regarding Price Affordability criterion, consumers gave Eyeglass World 2.6 stars and it is 73% greater than other in category. Stanton Optical however was rated 1.7 stars and it is 55% worse than other in category.

Eyeglass World and Stanton Optical Rating Details

Customer service
1.7 (22 reviews)
1.5 (223 reviews)
Reviewer's quote

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they would not refund anything from last year even though they have only made 1 pair that I can see out of. those glasses fell apart after a month...

Christopher J

...Bad customer service. Place is a joke..

John w
Product or Service Quality
1.9 (18 reviews)
1.4 (200 reviews)
Reviewer's quote

...The following week, I was going to go back and get the service I deserved. I went back, picked out 2 pairs of glasses, a simple fix, no prescription, the only thing I wanted was to buy the glasses, and have transition lenses only, no prescription. 2 pair for 159...

Joe B

Do not understand why any company would actually pay for some ad firm to put a gay wacko on tv trying to sell any product, let alone eye glasses. The moron in the commercials is even more offensive and ridiculous than the campaign that had some weirdo dancing around in a pink tu-tu making fun of...

Dean F
Price Affordability
2.6 (18 reviews)
1.7 (197 reviews)
Reviewer's quote

I called about getting some work done on my glass I called the night before for a price and on the fellow day it was different i will go back to eyeglass world for service this is like the 3 time that i got bad service were the workers don't know what is going on..

Henry F

Israel then stood up, walked to his work station, typed a few things into a computer and gave me a $270+ price. I asked why that much as they had a buy one get one offer and he proceeds to tell me that my moms prescription calls for very thick glasses and he was giving me a package that included a...

Girtrude

Eyeglass World and Stanton Optical Pros and Cons

Pros
  • Timely delivery
  • Service
  • Selection
  • I like this particular pair glasses
  • Selection of frames
  • Front office staff
Cons
  • Customer service
  • You did not tell me that i was out of network for my insurance
  • Wrong prescription
  • Customer service
  • Nor will i recommend it
  • Too many to name

Eyeglass World and Stanton Optical Most Positive Reviews

Top rated reviews
5

Made an appointment, thinking that the eye exam was included. I must have gotten Eyeglass World confused with another...

5

I would love to say thank you to Hunter and Chance at the Tyler Tx location. These guys are GREAT you guys did a great j...

Eyeglass World and Stanton Optical Most Critical Reviews

Lowest rated reviews
1

Am sitting in Eyeglass World now. Still waiting... We came here because I needed same day glasses. That was 2 weeks...

1

We have had problems since April and still haven't got right glasses

Eyeglass World and Stanton Optical Latest Reviews

Recent published reviews
1.6

Called customer service phone number to get a refund after having multiple pairs of glasses made. They told me they...

Read all 93 reviews

their commercials on Tv are irritating and abusive (especially to the dog. Animal cruelty is a felony is it not???????

Read all 502 reviews

Eyeglass World and Stanton Optical Products and Services

Most reviewed product and services
  • Eyeglass World Customer Care (10 reviews)
  • Eyeglass World Two Pairs For 78 Dollars Deal (5 reviews)
  • Eyeglass World Eye Exam (2 reviews)
  • Stanton Optical Commercial (125 reviews)
  • Stanton Optical Customer Care (73 reviews)
  • Stanton Optical Eyeglasses (69 reviews)