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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.1
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Shipping speed 7
  • Prices 6
  • Quality 6
  • Price 4
  • Quality and prices - the whole transaction was well done 4

Customers don't like

  • Not following up with customer3
  • Quality of the product1
  • Restocking fee1
  • Shipping was not prommised1
  • Very dissapointed1
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Zenni Optical

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $294 CLAIMED LOSSES
  • $59 AVERAGE LOSS
2.2
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Cheap eye glasses 1
  • Fast 1

Customers don't like

  • No accountabilty defective product2
  • Almost no warranty1
  • No refund1
  • Obstructive customer services1
  • Poor product quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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