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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.1
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
Reliability
  • Shipping speed 7
  • Prices 6
  • Quality 5
  • Quality and prices - the whole transaction was well done 4
  • Website 3

Customers don't like

  • Customer service4
  • Not following up with customer3
  • Not getting what i paid for and need2
  • Restocking fee2
  • Very dissapointed1
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
Reliability
  • Variety 4
  • Professional 2
  • Selection 2
  • Price options 1
  • There are many other places for glasses 1

Customers don't like

  • Horrible customer service7
  • Customer service6
  • Not-so-caring-staff4
  • Slow service4
  • Post sale repair response4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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