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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.1
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Shipping speed 7
  • Prices 6
  • Quality 5
  • Quality and prices - the whole transaction was well done 4
  • Website 3

Customers don't like

  • Customer service4
  • Not following up with customer3
  • Not getting what i paid for and need2
  • Restocking fee2
  • Very dissapointed1
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Lenscrafters

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $76.6K CLAIMED LOSSES
  • $476 AVERAGE LOSS
2.0
Website
Customer service
Discounts and Special Offers
Diversity of Products or Services
Staff
  • Selection of frames 4
  • Some of the staff 4
  • Polarized transitions 2
  • Range of products you offered 1
  • Staff 1

Customers don't like

  • Customer service6
  • Having marks on the lenses5
  • Staff attitude5
  • Poor service4
  • Smug attitude4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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