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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.0
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Shipping speed 7
  • Quality 6
  • Prices 6
  • Price 5
  • Website 4

Customers don't like

  • Customer service4
  • Not following up with customer3
  • Very dissapointed1
  • Shipping was not prommised1
  • Restocking fee1
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Hakim Optical

Eye and Ear Care
  • 3 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $21.3K CLAIMED LOSSES
  • $496 AVERAGE LOSS
2.0
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Friendly staff 5
  • Variety of frames 3
  • Gentleman who initially helped me choose my frames 2
  • Very good 1
  • Prices 1

Customers don't like

  • Very poor customer service4
  • Service and the wrong lenses than what was paid for3
  • Terrible customer service2
  • Recent experience2
  • Wrong prescription experience1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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