Eyebuydirect vs GlassesUSA

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Eyebuydirect

Eye and Ear Care
  • 2 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $89 AVERAGE LOSS
3.1
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Shipping speed 7
  • Prices 6
  • Quality 6
  • Price 4
  • Quality and prices - the whole transaction was well done 4

Customers don't like

  • Customer service4
  • Not following up with customer3
  • Not getting what i paid for and need2
  • Very dissapointed2
  • Restocking fee2

Products by Eyebuydirect

No items

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GlassesUSA

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $272 AVERAGE LOSS
1.7
Website
Customer service
Discounts and Special Offers
Staff
Diversity of Products or Services
  • Selection of glasses 3
  • Although this turned out to be false 2
  • Presentation and promise of service 1
  • Service 1
  • Prices 1

Customers don't like

  • Customer service14
  • Management does not resolve issues8
  • Bad service7
  • Whole experience7
  • Product and customer service7

Products by GlassesUSA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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