Eyebuydirect vs GlassesUSA
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Eyebuydirect
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 153 TOTAL REVIEWS
Rank
23 out of 603
in Medical Supplies and Equipment category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS35
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SUCCESSFUL71%
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AVG CALL DURATION03:52
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ISSUES RESOLVED71%
Top Products and Services
GlassesUSA
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- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 306 TOTAL REVIEWS
Rank
105 out of 603
in Medical Supplies and Equipment category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS26
-
SUCCESSFUL88%
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AVG CALL DURATION03:00
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ISSUES RESOLVED20%
Top Products and Services
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Top Rated Eyebuydirect Reviews
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Eyebuydirect - Poor Customer Service and low quality frames
I purchased my glasses from them and right away realized the frames were not super high quality. After 2 months of use, one of the arms plastic...
Eyebuydirect - Useless to call for accurate information
I buy from Zenni and EBD. Zenni informed me that to order reading glasses using my prescription I needed to use the "ADD" column on my new script,...
Eyebuydirect - Poorly made
I have been a faithful customer of EyeBuyDirect for a number of years and have introduced its service to several people in Portugal. However, I must s...
Eyebuydirect - Gone way downhill...
I purchased a pair of titanium frames a little over a year ago and had them damaged recently in an accident. Since I was a few months after their 1 ye...
Eyebuydirect - Ridiculous!
I ordered from them a month ago. Three weeks ago I got an email from them that they had shipped my eyeglasses to me. I was following the tracking...
Eyebuydirect - Fantastic. 2 pairs for 10.50+ free ship
Just got my glasses in the mail I'm super broke rn and between checks normally I wear contacts but I ran out and had to scramble for glasses. I...
Eyebuydirect - Terrible non-functioning website poor customer problem resolution
Can't complete orders easily at all. no help from support. The "hover" function that is supposed to work when clicking on the selected frames does...
Eyebuydirect - Okay, took awhile to ship and deliver
I first heard about Eyebuydirect through my sister. She told me you can get eyeglasses for a super cheap price compared to other retailers like...
Top Rated GlassesUSA Reviews
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GlassesUSA - Dont buy from Glasses usa
SCAMMERS!!! SCAMMERS!!! I ordered a Rayban prescription Sunglasses ERICKA black grey gradient. What these cheating cheap people in glasses usa have...
GlassesUSA - False and misleading advertisements
I recently received one of MANY online adds from glassesusa.
The ad said buy progressives and get frame free. I carefully examined the add for exclusio...
The ad said buy progressives and get frame free. I carefully examined the add for exclusio...
GlassesUSA - THEY HAVE TERRIBLE CUSTOMER SERVICE. IT IS LOKE TALKING TO A POOR ARTIFICIAL LACK IF INTELLIGENTS!
I got a fresh prescription from out local Ophthalmologist that the VA paid for which was a miracle! And I ordered two pair of Progressive lens glasses...
GlassesUSA - No glasses, no answers, no monet
Ordered prescription glasses on 4/11/2019..received emails throughout the process that the order was received, the order was being processed, the...
GlassesUSA - HORRIBLE CUSTOMER SERVICE
Simply tried to order glasses and it turned into a 90 minute phone call ...one person after another, all EXTREMELY difficult to understand, since they...
GlassesUSA - Extremely poor customer service.
Broke my glasses and have been trying to get them replaced with the 20/20 Enhance Warranty that I purchased. I followed the instructions by sending an...
GlassesUSA - Con artisits located in Thailand not the USA
This out fit is unbelievable! They have a hidden location in NYC and a warehouse in the Chicago area that they ship to. The warehouse is listed s thei...
GlassesUSA - Customer Service - Smurvish - a JOKE
This happened last year, but I couldn't find a place to write a review (until now) because the company is owned by a couple of Jews (no issue there) i...
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How do you compare Eyebuydirect vs GlassesUSA?
Same jerks taking people's money!!
I believe they are the same jerks, it one company with two different names doing the sam thing, ta king proles money.