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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $5.8K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That it was air conditioned and minimally i might add 1
  • Rates 1
  • Location 1
  • Color of their logo 1

Customers don't like

  • Customer service3
  • Price gouging2
  • Inaccurate policy explanation2
  • Would not stop the auto pay1
  • Un-concern for customers safety or issues1
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Uncle Bobs

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Previous owner 1

Customers don't like

  • Poor customer service7
  • Rude and unhelpful customer service1
  • Rude and disrespectful area manager1
  • Not given a copy of my rental agreement1
  • Needs to understand what the customer is saying1
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