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Extra Space Storage

Transportation and Logistics
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
2.1
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Location 2
  • Yes 1
  • That it was air conditioned and minimally i might add 1
  • Rates 1
  • Originally it was economically and had convenient location 1

Customers don't like

  • Condition and rate increase4
  • Price gouging3
  • Inaccurate policy explanation3
  • Customer service3
  • Pricing practices2
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Uhaul

Transportation and Logistics
  • 7 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Equipment 3
  • Truck 2
  • Precision automotive ceres ca kayla 2
  • Local location 2
  • Customer service at head office 2

Customers don't like

  • Customer service19
  • Service6
  • Idiotic management in the sales and reservations call center4
  • Rude customer service3
  • Over charging for usage3
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Discussion

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Anonymous
#1475224

uhaul is better than extra space. a little pricier, at first but extra space has low prices in the beginning than rises them.

Anonymous
#1475222

customer service at extra space is awful now. at first is was good with Duncan, now some girl is in there that don't know anything, and just likes to harass and has a power trip to her head and prejudice.

easy job for her at vegas and rainbow. ghetto now.