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Extra Space Storage
Uhaul

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Extra Space Storage

Extra Space Storage

2.0
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 276 TOTAL REVIEWS
Rank
43 out of 885
in Moving and Storage category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    568
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    03:30
  • ISSUES RESOLVED
    12%
Top Products and Services
1.8
106 reviews
2.9
34 reviews
2.1
18 reviews
Uhaul

Uhaul

1.5
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 922 TOTAL REVIEWS
Rank
129 out of 1669
in Transportation and Logistics category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    406
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    05:19
  • ISSUES RESOLVED
    12%
Top Products and Services
1.4
308 reviews
1.6
79 reviews
1.9
76 reviews

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Anonymous
#1475224

uhaul is better than extra space. a little pricier, at first but extra space has low prices in the beginning than rises them.

Anonymous
#1475222

customer service at extra space is awful now. at first is was good with Duncan, now some girl is in there that don't know anything, and just likes to harass and has a power trip to her head and prejudice.

easy job for her at vegas and rainbow. ghetto now.

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