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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $6K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Location 2
  • Yes 1
  • That it was air conditioned and minimally i might add 1
  • Rates 1
  • Facilities and staff 1

Customers don't like

  • Condition and rate increase4
  • Inaccurate policy explanation3
  • Price gouging2
  • Does not honor promos2
  • Would not stop the auto pay1
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Uhaul

Transportation and Storage
  • 6 ISSUES RESOLVED
  • 618 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • I did not like them at all 5
  • Equipment 3
  • Precision automotive ceres ca kayla 2
  • Local location 2
  • Customer service at head office 2

Customers don't like

  • Customer service8
  • Service6
  • Over charging for usage3
  • Lack of assistance3
  • Incompetent staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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