Extra Space Storage vs Public Storage
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Extra Space Storage and Public Storage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Extra Space Storage and Public Storage Overview
Total reviews | 443 | 1326 |
Company responses | 0 | 0 |
Issues resolved | 2 | 13 |
Extra Space Storage and Public Storage Consumer Ratings
Extra Space Storage and Public Storage Rating Details
Extra Space Storage and Public Storage Pros and Cons
- Relatively convenient
- Clean
- Close to my house
- Location
- Easy access
- Customer service and price at begining
- Customer service
- Pricing practices
- How i was treated and lack of an immediate viable solution
- Customer service
- Fees
- Price increase
Extra Space Storage and Public Storage Most Positive Reviews
Over the last fifty years, I have had to, at one time or another, rent a storage facility. The experiences that I have h...
Oh my God Public Storage on Clearview Parkway in Metairie Louisiana has an outstanding on site property manager I was...
Excellent customer service; clean, friendly and helpful
I have a unit at Public Storage and lost my job at the same time, but was able to obtain new employment. However, I had...
Extra Space Storage and Public Storage Most Critical Reviews
It's clearly part of the business at Extra Space Storage Company to sign you up then raise your rates. The first space...
They called me 2 times leaving a message and saying that my bill was due by the 1st and there would be late if I didn't...
I fell one month behind on my account due to some unexpected bills. I had been a customer with Extra Space at one of the...
Manager of location left the office more than 45minutes early ,made an hour long drive to change locks and no one was...
Extra Space Storage and Public Storage Latest Reviews
I called over the weekend and told them I have lost my key to the lock.they said that they would give my a copy of the...
Public storage facility number 26807 violated Public Storages own policy and CRS 38 21.5103(1)(h) when they completed...
I checked out my unit 132 B , and the worker at the counter is rude , mean , not very professional. I am afraid of her...
Putying a lein on my storage when iam not behind i just owe marches and i pay the late fees when iam late my problem is...
How would you compare Extra Space Storage vs Public Storage?
I don’t have so much experience with extra space. I have a unit in the Bronx the place is unsafe…..
I want to leave ASAP I have another unit with them in Manhattan on 51 st used to be life storage before now is extra space. The new administration is totally different the quality of people the staff is totally the opposite … before as life storage it was an amazing place, nice and soft music, perfect AC temperature inside. Staff was very kind, professionals, polite and friendly. As a extra space loud music, A/C in 85 to save money no taking care of clients, no respetaron las promociones en la transición de life storage to extra space the transition was very bad administrated many clients with complaint… my friend got a unit that was coming with a free small unit for 3 months and they declined to him.
How they do it?
Where the client can complaint and start an investigation?
In public storage the stuff open the units and stole product before to B posted in action.
Product or Service Quality
Both poor quality of services
I have something else to compare
I miss life storage.
Extra space and Public Storage both about a 6
Product or Service Quality
Extra space very clean
Extra space storage does business the honest way. Extra space honors your open ended contract.
Public storage increased my monthly rate from $99 at inception 4 years ago to $169 by the time I moved out 4 years later
Product or Service Quality
Public Storage has the worst service quality in the storage industry. Public Storage raises your rental rate with 15 days notice. What is Public storage customers going to do in 15 days, not enough time to vacate. Also the monthly rent is not late until the 5th of the month.
I moved out on 9-3-22, within the time period before the rent is late. They continue to bill me for $169 for the full month, I am only obligated for 3 days or $16.90. They are not willing to work with me on the partial amount due. They tell me they will turn my account over to a collections agency.
I said fine, I’ll fight it out with them
I have something else to compare
Advise your customer base to stay away from Public Storage.
The Company are crooks and Scammers. And you can’t trust them 1 but.