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Extra Space Storage
Public Storage

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Extra Space Storage

Extra Space Storage

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 285 TOTAL REVIEWS
Rank
49 out of 897
in Moving and Storage category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    598
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    03:30
  • ISSUES RESOLVED
    11%
Top Products and Services
1.8
110 reviews
2.7
35 reviews
2.1
18 reviews
Public Storage

Public Storage

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 919 TOTAL REVIEWS
Rank
67 out of 897
in Moving and Storage category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    595
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    02:18
  • ISSUES RESOLVED
    8%
Top Products and Services
1.4
463 reviews
1.9
136 reviews
1.7
63 reviews

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