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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Facilities and staff 1
  • Location 1
  • Rates 1
  • That it was air conditioned and minimally i might add 1
  • Yes 1

Customers don't like

  • Condition and rate increase4
  • Inaccurate policy explanation3
  • Does not honor promos2
  • Price gouging2
  • Would not stop the auto pay1
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1156 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $900 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 4

Customers don't like

  • Customer service13
  • Metro pcs5
  • Service5
  • Unable to use cell phone5
  • Unprofessional service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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