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Extended Stay Hotel

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $627 AVERAGE LOSS
2.4
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Molly and the room 1
  • Staff 1

Customers don't like

  • Customer service4
  • Lack of cleanliness in hotel3
  • Hotel policies1
  • Their customer service1
  • Internet connection1
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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 991 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $434 AVERAGE LOSS
1.3
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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