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Extended Stay Hotel

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $627 AVERAGE LOSS
2.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Molly and the room 1
  • Staff 1

Customers don't like

  • Customer service1
  • Lack of cleanliness in hotel1
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Priceline

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1021 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.3
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service13
  • Given the runaround7
  • Customer service6
  • Poor phone service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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