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Extended Stay Hotel
Hyatt

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Extended Stay Hotel

Extended Stay Hotel

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 79 TOTAL REVIEWS
Rank
134 out of 1886
in Hotels and Resorts category
Rating Details
Staff
Customer service
Location
Facilities and Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
7 reviews
2
5 reviews
2.2
3 reviews
Hyatt

Hyatt

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 31 TOTAL REVIEWS
Rank
172 out of 1886
in Hotels and Resorts category
Rating Details
Staff
Customer service
Location
Facilities and Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
4 reviews
1.3
3 reviews
1
1 reviews

How would you compare Extended Stay Hotel vs Hyatt?

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Anonymous
#1337754

I have stayed in Hyatt Hotels many times and the customer service is much better than the Extended Stay Hotel, bases on my stay June 5 and 6. I understand the repaving of the parking lots that was taking place, but, I feel I should have been notified that this was taking place and I might endure parking issues.

Being informed is being better prepared. However, there is no excuse for the room being dirty. I have never experienced that at a Hyatt hotel.

I did not suffer loss, except the $250 for two nights stay in a dirty room and the parking issues. I plan to contact the corporate offices of the Extended Stay organization and request at least half of my money be returned for the inconvenience of the dirty room and parking issues.

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