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Extended Stay Hotel

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $585 AVERAGE LOSS
2.2
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Staff 1
  • Molly and the room 1

Customers don't like

  • Customer service4
  • Lack of cleanliness in hotel1
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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 394 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.1
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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