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Extended Stay Hotel

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $627 AVERAGE LOSS
2.4
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Molly and the room 1
  • Staff 1

Customers don't like

  • Customer service4
  • Lack of cleanliness in hotel3
  • Hotel policies1
  • Their customer service1
  • Internet connection1
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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.8
Staff
Customer service
Location
Website
Exchange, Refund and Cancellation Policy
  • Location 5
  • Customer service 3
  • Parking 2
  • Savings 2
  • Used to like everything when it was peppertree 1

Customers don't like

  • Customer service6
  • Lies5
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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