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Express

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $879 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Clothing styles 2
  • Merchandise 2

Customers don't like

  • Manager natalie2
  • Exchange policy1
  • Online shopping1
  • Very poor customer service1
  • Worst customer service ever1
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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1776 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service39
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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