Express Scripts vs Walgreens

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 306 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
Turnaround Time
Discounts and Special Offers
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

No items

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Walgreens

Drug Stores and Drugs
  • 5 ISSUES RESOLVED
  • 1507 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Turnaround Time
Discounts and Special Offers
  • Store and old staff 3 months ago 6
  • Convenience 5
  • Polite manager 4
  • Store location convenient 4
  • Product variety 3

Customers don't like

  • Rude customer service25
  • Customer service24
  • Loss of time17
  • Pharmacist was rude16
  • Rude pharmacist15

Products by Walgreens

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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