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Express Scripts

Pharmacy
Has verified representatives
  • 6 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 444 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Staff
Website
  • Trying to save money 3
  • Value for money on accurate prescription 2
  • Price 2
  • Phone representative 2
  • Payments on high cost meds 2

Customers don't like

  • Terrible customer service16
  • Very pooor service5
  • Treated with disrespect5
  • Failure to follow directions5
  • Being hung up on5
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Tricare

Insurance
  • 3 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.4
Customer service
Staff
Website
  • Co-pays 3
  • When i did have it 2
  • History of great service 2
  • Ease of use and assurance of good quality physicians care 2
  • Service that it used to have 1

Customers don't like

  • Customer service5
  • Poor customer service4
  • Unorganized3
  • To many issues to explain in this forum3
  • That i paid for a plan that i dont have2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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