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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 4 ISSUES RESOLVED
  • 118 COMPANY RESPONSES
  • 401 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.9
Customer service
Staff
Website
  • Value for money on accurate prescription 2
  • Trying to save money 2
  • Price 2
  • Phone representative 2
  • Payments on high cost meds 2

Customers don't like

  • Terrible customer service15
  • Very pooor service5
  • Being hung up on5
  • Treated with disrespect4
  • No communication with patients4
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Tricare

Insurance
  • 1 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.5
Customer service
Staff
Website
  • Co-pays 3
  • When i did have it 1
  • It is a wonderful program 1
  • History of great service 1

Customers don't like

  • To many issues to explain in this forum3
  • Customer service3
  • Processes2
  • Unorganized1
  • Unable to use previous providers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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