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Express Scripts
SilverScript

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Express Scripts

Express Scripts

Has verified representatives
2.1
  • 6 ISSUES RESOLVED
  • 295 COMPANY RESPONSES
  • 582 TOTAL REVIEWS
Rank
58 out of 756
in Pharmacy category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    29%
  • AVG CALL DURATION
    10:02
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
258 reviews
1.7
68 reviews
2.1
9 reviews
SilverScript

SilverScript

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 184 TOTAL REVIEWS
Rank
112 out of 756
in Pharmacy category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    68
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    07:45
  • ISSUES RESOLVED
    53%
Top Products and Services
2.1
23 reviews
1.2
15 reviews

How would you compare Express Scripts vs SilverScript?

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Anonymous
#1722623
Customer service
Both are terrible

Product or Service Quality
Terrible

I have something else to compare
Being new to medicare I am just figuring things out. Truth of the matter is I would better off using Good RX on internet. Silver Scripts pays for nothing, tells me I am paying discounts I can get, they avaialble elswhere
Anonymous
#1751912
@Anonymous

i too am new to the medicare and it stinks....thinking of going back to mail order with express scripts. Especially with the new 2020 Silver Scripts offerings Confused for sure

Anonymous
#1452898

That's like comparing a Rolls-Royce (Express Scripts) to a an Edsel (Silverscript).

Anonymous
#1436678

Comparing Express Scripts and Silver Scripts:After me and my spouse compared Ten Insurance Companies we found that both these "Firms" (Companies) are not up to par with what MEDICARE defines to Insurance companies.1. You already know how we feel about Express Scripts!2.

Silver Scripts does not comply to MEDICARE pricing regarding Tier 4 and 5! What they say in their documents is not true.a. They imply $47.00 for Tier 4 as MEDICARE allows, but Silver Scripts charges full retail prices for these drugs.b. They imply 33 -45% on Tier 5 as MEDICARE allows, but again this "Firm" a lot more like 75- 80%We called them up and wanted them to explain, however, just got a run around.

Poor customer relations, implies that you do not know what you are talking about and/or know anything about MEDICARE PART D insurance plans.

Well we have been retired for over Ten Years and being a engineer and viewed many insurance companies over the years we do not feel that we are stupid in these matters.Furthermore, it appears that only CVS is there preferred pharmacy and if you go to another pharmacy look out the penalty is about 20 - 30% higher in the cost of your drug.I wonder about CVS pharmacy which allows such indiscretion by using this "Firm" Silver Scripts.I can only say or state both these insurance "Firms" should not be allowed to offer MEDICARE Part D insurance programs.And we are not alone in our feelings and/or statement above.Our ratings on Express Scripts and Silver Scripts are equal: 15.4 out of 100.00 Let the buyer be ware. Stick with Blue Cross for your MEDICARE Requirements.Viet Nam VeteranPaul

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