Express Scripts vs Rite Aid

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 43 COMPANY RESPONSES
  • 308 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Turnaround Time
Discounts and Special Offers
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

No items

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Rite Aid

Drug Stores and Drugs
  • 2 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $326 AVERAGE LOSS
2.2
Customer service
Website
Staff
Turnaround Time
Discounts and Special Offers
  • Staff at local store 7
  • Prices 5
  • Products 5
  • Staff 5
  • Pharmacist 3

Customers don't like

  • Pharmacist8
  • Attitude of employees8
  • Attitude of the employees7
  • Customer service7
  • Violating privacy rights6

Products by Rite Aid

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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