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Express Scripts

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2.1
?

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  • 6 ISSUES RESOLVED
  • 240 COMPANY RESPONSES
  • 539 TOTAL REVIEWS
Rank
56 out of 706
in Pharmacy category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Prescription Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
202 reviews
1.7
58 reviews
2.2
10 reviews

Optumrx

1.4
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 649 TOTAL REVIEWS
Rank
100 out of 706
in Pharmacy category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Prescription Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    88
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    05:35
  • ISSUES RESOLVED
    40%
Top Products and Services
1.3
209 reviews
1.7
61 reviews
1.6
35 reviews

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Anonymous
#1653744

Optumrx is more expensive. Also, Optum system doesn't "Hold" your password for any length of time. So you have to request a new password almost on a daily basis.

Anonymous
#1652701

I can’t. Never used them.

Forced to use OptumRX by husband’s insurance. They have a clause that we have to use their mail-in service for 90 day prescriptions or they can deny coverage or choose to charge a higher copay.

Scam. Coercive policies.

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