Start a new comparison
Delete

Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 4 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 346 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.9
Customer service
Website
Staff
Turnaround Time
Insurance Plans Acceptance
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2
  • Trying to save money 2
  • Value for money on accurate prescription 2

Customers don't like

  • Very pooor service5
  • Being hung up on5
  • Customer service4
  • Treated with disrespect4
  • Delivery service4
Delete

Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 412 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Turnaround Time
Insurance Plans Acceptance
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion