Express Scripts vs Optumrx

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 43 COMPANY RESPONSES
  • 308 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Turnaround Time
Insurance Plans Acceptance
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

No items

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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.4
Customer service
Website
Staff
Turnaround Time
Insurance Plans Acceptance
  • Some reps who tried to help 4
  • I saw thou their lies and deception 4
  • It sucks 3
  • That they are professional and respectful 3
  • Savings 3

Customers don't like

  • Complete lack of honesty15
  • Order fulfillment14
  • Incompetent employees13
  • Accountability9
  • Customer service9

Products by Optumrx

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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