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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 56 COMPANY RESPONSES
  • 324 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.8
Customer service
Website
Staff
Insurance Plans Acceptance
  • Price 2
  • Rude customer service manager 2
  • Trying to save money 2
  • Value for money on accurate prescription 2
  • Zero 2

Customers don't like

  • Being lied to11
  • Online ordering9
  • Treated with disrespect9
  • Customer service8
  • No communication with patients8
Delete
  • 1 ISSUES RESOLVED
  • 701 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.4K AVERAGE LOSS
1.1
Customer service
Website
Staff
Insurance Plans Acceptance
  • Annoying 15
  • Rude calls all day 9
  • Brow beating them with my insurance know-how 2
  • Ticking them off 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls41
  • Harassing phone calls all day32
  • Harassing phone calls26
  • Harassment17
  • Harassment lies hang-up deceiptful practices17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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