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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 314 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Insurance Plans Acceptance
  • Not one single thing 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • No communication with patients8
  • Online ordering8
  • Customer service7
Delete
  • 1 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $61.9K AVERAGE LOSS
1.2
Customer service
Website
Staff
Insurance Plans Acceptance
  • Annoying 15
  • Rude calls all day 9
  • Amazing simplicity of there customer service 2
  • Fair and easy going 2
  • Brow beating them with my insurance know-how 2

Customers don't like

  • Repeated phone calls39
  • Harassing phone calls all day32
  • Harassing phone calls25
  • False self-representation17
  • Harassment16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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