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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 4 ISSUES RESOLVED
  • 94 COMPANY RESPONSES
  • 369 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
1.9
Customer service
Website
Staff
Insurance Plans Acceptance
  • Not one single thing 4
  • Value for money on accurate prescription 2
  • Trying to save money 2
  • Price 2
  • Phone representative 2

Customers don't like

  • Very pooor service5
  • Terrible customer service5
  • Being hung up on5
  • Treated with disrespect4
  • No communication with patients4
Delete
  • 1 ISSUES RESOLVED
  • 783 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $71.2K AVERAGE LOSS
1.1
Customer service
Website
Staff
Insurance Plans Acceptance
  • Annoying 15
  • Ticking them off 3
  • Fair and easy going 2
  • Brow beating them with my insurance know-how 2
  • Amazing simplicity of there customer service 2

Customers don't like

  • Repeated phone calls19
  • Harassing phone calls all day15
  • Harassing phone calls15
  • False self-representation12
  • Constant phone calls10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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