Express Scripts vs National Health Enrollment Center

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 306 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
Insurance Plans Acceptance
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

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  • 1 ISSUES RESOLVED
  • 645 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $65.2K AVERAGE LOSS
1.2
Customer service
Website
Staff
Insurance Plans Acceptance
  • Annoying 14
  • Rude calls all day 8
  • Brow beating them with my insurance know-how 2
  • Ticking them off 2
  • Fair and easy going 2

Customers don't like

  • Repeated phone calls40
  • Harassing phone calls all day32
  • Harassing phone calls25
  • Harassment17
  • Harassment lies hang-up deceiptful practices17

Products by National Health Enrollment Center

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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