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Express Scripts

Pharmacy
Has verified representatives
  • 5 ISSUES RESOLVED
  • 141 COMPANY RESPONSES
  • 424 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.0
Customer service
Staff
Website
  • Trying to save money 3
  • Value for money on accurate prescription 2
  • Price 2
  • Phone representative 2
  • Payments on high cost meds 2

Customers don't like

  • Terrible customer service16
  • Very pooor service5
  • Treated with disrespect5
  • Being hung up on5
  • No communication with patients4
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Minute Clinic

Hospitals, Clinics and Medical Centers
  • 9 ISSUES RESOLVED
  • 490 TOTAL REVIEWS
  • $28.5K CLAIMED LOSSES
  • $379 AVERAGE LOSS
1.6
Customer service
Staff
Website
  • Friendly nurse practitioner 6
  • Wait time 4
  • Convenient 4
  • Care 4
  • Wait time is ridiculous 3

Customers don't like

  • Poor customer service6
  • No way to resolve issues4
  • Unprofessional service3
  • Service3
  • No action on complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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