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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 4 ISSUES RESOLVED
  • 66 COMPANY RESPONSES
  • 338 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.9
Customer service
Website
Staff
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2
  • Trying to save money 2
  • Value for money on accurate prescription 2

Customers don't like

  • Very pooor service5
  • Being hung up on5
  • Customer service4
  • Treated with disrespect4
  • Delivery service4
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Minute Clinic

Hospitals, Clinics and Medical Centers, Doctors
  • 6 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $22.6K CLAIMED LOSSES
  • $396 AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Friendly nurse practitioner 6
  • Care 4
  • Convenient 4
  • Wait time 4
  • Wait time is ridiculous 3

Customers don't like

  • No way to resolve issues3
  • Customer service and billing3
  • No action on complaint3
  • Speaking to employee instead of me2
  • Unnecessary wait2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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