Express Scripts vs Minute Clinic

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Express Scripts

Drug Stores and Drugs
Has verified representatives
  • 3 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 306 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
  • Free refills 2
  • Notin 2
  • Payments on high cost meds 2
  • Phone representative 2
  • Price 2

Customers don't like

  • Being lied to10
  • Treated with disrespect9
  • Customer service8
  • Online ordering8
  • No communication with patients8

Products by Express Scripts

No items

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Minute Clinic

Hospitals, Clinics and Medical Centers, Doctors
  • 4 ISSUES RESOLVED
  • 278 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $207 AVERAGE LOSS
1.7
Customer service
Website
Staff
  • Friendly nurse practitioner 5
  • Care 4
  • Wait time 4
  • Service 3
  • Wait time is ridiculous 3

Customers don't like

  • Poor customer service5
  • Deceptive advertising5
  • No action on complaint5
  • Lack of attention4
  • Service4

Products by Minute Clinic

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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