PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GoodRx and Express Scripts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GoodRx

GoodRx

1.2
Express Scripts

Express Scripts

Has verified representatives
2.1
GoodRx
Express Scripts

GoodRx and Express Scripts Overview

Total reviews
2
599
Company responses
0
311
Issues resolved
0
6

Express Scripts was first mentioned on PissedConsumer on Sep 16, 2011 and since then this brand received 599 reviews. It is 597 reviews more than GoodRx received since May 12, 2018.

GoodRx and Express Scripts Consumer Ratings

Rank
143 out of 769 in Pharmacy category
63 out of 769 in Pharmacy category
Price Affordability
146 in category
88 in category
Discounts and Special Offers
115 in category
81 in category
Value for money
126 in category
80 in category

According to consumer ratings and reviews, Express Scripts ranks 80 points higher in the Pharmacy category than GoodRx. People gave GoodRx 1 stars for Price Affordability criterion in Pharmacy category and it is 43 points higher than the worst rated brand in this category. At the same time, Express Scripts was rated 2 stars for Price Affordability criterion in this category and it is 101 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Express Scripts has a higher rating than GoodRx. Regarding Value for money criterion, consumers gave GoodRx 1 stars and it is 66% worse than other in category. Express Scripts however was rated 1.6 stars and it is 58% greater than other in category.

GoodRx and Express Scripts Rating Details

Price Affordability
1 (2 reviews)
2 (227 reviews)
Reviewer's quote

Insulin prices are ALL over $300. 00, but Walmart has 3 insulin’s for $28. 44! Please, listen to the ads and don’t fall for their hype and lies! There used to be truth in advertising, but it’s gone! It’s bad enough that our government officials take campaign funds from drug companies and the gun...

P A

...in 2017 for Medicare Part D was a “Lie”, in fact the pricing on our “Express Scripts Portal” and what we have to pay with this “Choice Plan” the prices were higher! In Fact we never received cards with the right RX-PCN number or right Account number so Walgreens informed us we do not have insurance with them, but Walgreens calling this FIRM got the proper number, but the...

Ousman
Discounts and Special Offers
1 (2 reviews)
1.2 (185 reviews)
Reviewer's quote

Obtained Good Rx coupons from internet for discount rates on Hepatitis "A" inoculation at HEB grocery pharmacy, Wallgreens pharmacy, CVS pharmacy and Kroger grocery pharmacy. None of these companies would honor the coupon and each verified through phone calls to their main offices that the coupon...

Niels C

Refill I ordered not delivered for 3 weeks and their shipper has no confirmation of delivery. To actually get a refill I now have to pay my co-pay again even though this is clearly either their or their shipper's fault! Who does business like that??? I may switch back to my local pharmacist, this...

ki s
Value for money
1 (2 reviews)
1.6 (183 reviews)
Reviewer's quote

No items

...I doubt it will help, but it will cost them more money in the long run doing the wrong thing, than if they had simply done right by me..

PissedConsumer1682823

GoodRx and Express Scripts Pros and Cons

Pros
No votes
  • 90 day supply of medicine delivered to your residence
  • Value for money on accurate prescription
  • Trying to save money
Cons
  • That none of the advertised providers would honor the coupon
  • Terrible customer service
  • Very pooor service
  • Treated with disrespect

GoodRx and Express Scripts Most Positive Reviews

Top rated reviews
No votes
5

this customer makes it almost imppossible to get your prescription filled. they use a very old system mail or fax. ...

GoodRx and Express Scripts Most Critical Reviews

Lowest rated reviews
1

Insulin prices are ALL over $300.00, but Walmart has 3 insulin’s for $28.44!
Please, listen to the ads and don’t fall for...

1

I take a specialty drug with a cost of $20,000 per 5 day infusion therapy every 3 months. Express Scripts processes the...

GoodRx and Express Scripts Latest Reviews

Recent published reviews
1.3

Obtained Good Rx coupons from internet for discount rates on Hepatitis "A" inoculation at HEB grocery pharmacy, Wallgree...

Read all 2 reviews
1.4

Anonymous Same situation here every 90 days the shipments are 3-4 days late at best. In some cases they just don't ship...

Read all 599 reviews

GoodRx and Express Scripts Products and Services

Most reviewed product and services
  • Goodrx Coupon (1 review)
  • Express Scripts Prescription Refill (263 reviews)
  • Express Scripts Customer Care (71 reviews)
  • Express Scripts Shipping Service (9 reviews)