PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kelly Services and Express Employment Professionals as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kelly Services
Express Employment Professionals

Kelly Services and Express Employment Professionals Overview

Total reviews
96
248
Company responses
0
0
Issues resolved
0
0

Express Employment Professionals was first mentioned on PissedConsumer on Dec 2, 2009 and since then this brand received 248 reviews. It is 152 reviews more than Kelly Services received since Jul 8, 2011.

Kelly Services and Express Employment Professionals Consumer Ratings

Rank
87 out of 533 in Job Search and Employment category
51 out of 533 in Job Search and Employment category
Customer service
66 in category
38 in category
Product or Service Quality
58 in category
44 in category
Staff
58 in category
35 in category

According to consumer ratings and reviews, Express Employment Professionals ranks 36 points higher in the Job Search and Employment category than Kelly Services. People gave Kelly Services 1.1 stars for Customer service criterion in Job Search and Employment category and it is 110 points higher than the worst rated brand in this category. At the same time, Express Employment Professionals was rated 1.6 stars for Customer service criterion in this category and it is 138 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Express Employment Professionals has a higher rating than Kelly Services. Regarding Staff criterion, consumers gave Kelly Services 1.1 stars and it is 67% greater than other in category. Express Employment Professionals however was rated 1.6 stars and it is 80% greater than other in category.

Kelly Services and Express Employment Professionals Rating Details

Customer service
1.1 (48 reviews)
1.6 (97 reviews)
Reviewer's quote

...I have a strong background in technical customer service, yet I was never called for any jobs. I have over 10 years of experience in this field. I've applied for several job opportunities that were for customer support, only not to hear anything...

Evamarie

The job I applied for was listed as a full-time, permanent customer service representative with a manufacturing company. The listing stated the pay rate was between $14 and $16 an hour, and the duties were all administrative in nature. The ad stated in all caps that this was not a call center,...

Amy B
Product or Service Quality
1.2 (45 reviews)
1.6 (89 reviews)
Reviewer's quote

Kelly Service offered me a job at Amerisource Bergen in Rockville MD. This company was non professional and uneducated and unprepared for the large group of people. Kelly service was not supportive or concerned for the workers that were hire through the agency...

Mary

I had previously signed up with them as I was looking for a permanent FT or PTjob in either sales, customer service, cleaning. When I signed up I made it perfectly clear that I was on ODSP and due to physical health issues needed lighter work to do. So I took 2 buses down to her office at a cost of...

Dierdre
Staff
1.1 (45 reviews)
1.6 (76 reviews)
Reviewer's quote

...The staff at the Arlington Texas location are the worst. They tell you that they will return your phone call but they never do. It has been over a week since I've heard back from them and they wouldn't answer my calls...

PissedConsumer1097776

Because of a bad situation at my last job the staff isn't trying to get me another chance at getting a new job. I've been with them for 2 months and it been nothing but racism..

Jimmy D

Kelly Services and Express Employment Professionals Pros and Cons

Pros
  • Good jobs
  • False encouragementof job placement
  • Jimmy
  • Initially they were great
  • People that run express
  • Nada
Cons
  • Lack of concern
  • Lack of attention and details from the on board co ordinator
  • Being ignored for every single job i have applied for
  • Fake sense of commitment
  • Un-professional
  • Theyre unprofessional

Kelly Services and Express Employment Professionals Most Positive Reviews

Top rated reviews
4.8

Ms. Judy was able to clarify the correct entit information to my inquiry.
Thanks Mrs. Judy! :)

5

Myrtle Beach, SC office has a great, friendly staff and they really went to bat for me. Not only did they help me find...

Kelly Services and Express Employment Professionals Most Critical Reviews

Lowest rated reviews
1

I was working at Fed Ex Home during the holiday season in 2012, and being recruited and supposedly paid by Kelly...

1

I went in to the Sikeston, Missouri office to update my information and take a drug test and the lady said my drug test...

Kelly Services and Express Employment Professionals Latest Reviews

Recent published reviews
1.1

Very unprofessional and harassing emails from recruiter , Melissa Castro and I was just letting her know that one of...

Read all 96 reviews
1.2

I walked into the Express Employment Professionals, 12200 East Briarwood Ave. #148, Centennial, CO 80112, location. The...

Read all 248 reviews

Kelly Services and Express Employment Professionals Products and Services

Most reviewed product and services
  • Kelly Services Recruitment (19 reviews)
  • Kelly Services Recruiter (15 reviews)
  • Kelly Services Customer Care (12 reviews)
  • Express Employment Professionals Recruitment (35 reviews)
  • Express Employment Professionals Customer Care (16 reviews)
  • Express Employment Professionals Recruiter (9 reviews)