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ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $46.7K AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Original ticket was affordable 2
  • Good price 1
  • Website 1

Customers don't like

  • Thieves and liers4
  • Customer service3
  • Lied to me3
  • Cancelation process2
  • Service2
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.4
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 11
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Huge hassle5
  • Outright lies5
  • Long wait times on phone4
  • Practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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