ExploreTrip vs Travelocity

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ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $130K AVERAGE LOSS
1.7
Staff
Discounts and Special Offers
Website
Customer service
Exchange, Refund and Cancellation Policy
  • Original ticket was affordable 1

Customers don't like

  • Customer service4
  • Refused refund3
  • Will never use3
  • Double charged2
  • Service2

Products by ExploreTrip

No items

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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.4
Staff
Discounts and Special Offers
Website
Customer service
Exchange, Refund and Cancellation Policy
  • Will never use again 8
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5

Products by Travelocity

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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