ExploreTrip vs Orbitz

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ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $130K AVERAGE LOSS
1.7
Customer service
Discounts and Special Offers
Website
Staff
Exchange, Refund and Cancellation Policy
  • Original ticket was affordable 1

Customers don't like

  • Customer service4
  • Refused refund3
  • Will never use3
  • Double charged2
  • Service2

Products by ExploreTrip

No items

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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $992 AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Website
Staff
Exchange, Refund and Cancellation Policy
  • Easy to book 3
  • Amount of travel options offers 1
  • Complaint solved after i had sent out almost 400 emails 1
  • Easiness 1
  • Price 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4

Products by Orbitz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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