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ExploreTrip
JustFly

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

ExploreTrip

ExploreTrip

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 94 TOTAL REVIEWS
Rank
152 out of 681
in Travel Agencies category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    93
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    06:28
  • ISSUES RESOLVED
    35%
Top Products and Services
1.3
70 reviews
1.4
13 reviews
1
1 reviews
JustFly

JustFly

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 208 TOTAL REVIEWS
Rank
72 out of 681
in Travel Agencies category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    762
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    07:59
  • ISSUES RESOLVED
    15%
Top Products and Services
2.1
153 reviews
1.9
30 reviews
4.5
6 reviews

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