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Exploretrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $38.1K AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Original ticket was affordable 3
  • Website 1
  • Good price 1

Customers don't like

  • Customer service11
  • Thieves and liers6
  • Service4
  • Lied to me4
  • Will never use2
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $49.6K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2
  • Deal advertised 1

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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