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Exploretrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $39.5K AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Original ticket was affordable 3
  • Website 1
  • Good price 1

Customers don't like

  • Thieves and liers5
  • Customer service4
  • Lied to me3
  • Will never use2
  • Service2
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Tour guide 3
  • Quality 3
  • Hotels 3
  • Organisation 2
  • Guides 2

Customers don't like

  • Poor customer service6
  • Problem resolution2
  • Information supplied2
  • Extemely poor customer service2
  • Will be the last1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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