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ExploreTrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $60K AVERAGE LOSS
1.4
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Good price 1
  • Original ticket was affordable 1
  • Website 1

Customers don't like

  • Customer service7
  • Will never use4
  • Refused refund3
  • Thieves and liers3
  • Service3
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 288 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Tour guide 3
  • Hotels 3
  • Quality 3
  • Guides 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service8
  • Red tape involved2
  • Useless customer service2
  • Refund policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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