Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Asking questions 4
  • Sharing stories 3
  • Being able to interact online with ppl 2
  • Pissed consumer 1
  • Some people 1

Customers don't like

  • Administrative prejudice9
  • Bullying and griefing7
  • Abusive members6
  • Not respecting my privacy6
  • Some members5

Products by Experience Project

Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1457 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.