Experience Project vs Time Warner Cable

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Delete
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.3
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Asking questions 4
  • Sharing stories 3
  • Being able to interact online with ppl 2
  • Pissed consumer 1
  • Some people 1

Customers don't like

  • Administrative prejudice9
  • Bullying and griefing7
  • Abusive members6
  • Not respecting my privacy6
  • Some members5

Products by Experience Project

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1435 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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