PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense
Has Verified Representatives
2.0
Experian
1.4
Scoresense
Experian

Scoresense and Experian Overview

Total reviews 838 343
Company responses 526 0
Issues resolved 7 1

Scoresense and Experian Consumer Ratings

Rank
189 out of 1925 in Financial Services category
354 out of 1925 in Financial Services category
Customer service
198 in category
265 in category
Website
291 in category
341 in category
Product or Service Quality
252 in category
261 in category
Reliability
215 in category
229 in category

Scoresense and Experian Rating Details

Customer service
1.4 (249 reviews)
1.3 (118 reviews)
Reviewer's quote

...Customer Service is closed...

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While trying to unfreeze account for a lender, I can get no personal customer service. The web-site says my account is unfrozen, but when the lender checks they are told the account IS frozen. They only way to get help is to snail-mail a letter packed with personal information and HOPE I get a...

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Website
1.5 (221 reviews)
1.3 (102 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

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...When I tried to reach them through their website, they have only a phone number and a snail mail address. Their phone systems requires that you enter your SSN before you can talk to a representative. For a company that has been previously hacked, they are very casual about protecting PII...

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Product or Service Quality
1.3 (211 reviews)
1.3 (93 reviews)
Reviewer's quote

...I also tried the online chat but it just keeps saying call customer service. They are refusing to refund my money as I supposedly cancelled too late. When I called to cancel the first time the representative just kept trying to convince me to keep my subscription...

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I cancelled this service and got a new credit card this company took off the new card so watch out these people hacked my account I spoke with my bank and they said they seen someone looking at my info online yesterday and today all of a sudden money missing out my account these are people who...

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Reliability
1.3 (208 reviews)
1.2 (86 reviews)
Reviewer's quote

Basically Scoresense has been charging me for one account at $12.95 per month on my Amex but has also been charging me $29.99 per month out of my checking for the past 19months under my wife's name. Company is saying that they will refund me for 3 months out of 19!!!! They got Jokes

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I removed a freeze.My credit union tells me, after multiple tries, that the freeze remains. I am a very patient person but Experian's automated system has me furious. While going through the automated system they placed a freeze back on my account. It is impossible to speak to a live person. I do...

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Scoresense and Experian Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Fraud
  • No pros
  • I got my credit score
  • Stress
Cons
  • Customer service
  • Could not cancel
  • I did not authorize
  • Sneaky deceptive practices
  • Customer care
  • Poor website

Scoresense and Experian Most Positive Reviews

Top rated reviews
5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

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5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

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5

The dark web is telling me that someone is trying to access my info with my number and Social security number i need...

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Scoresense and Experian Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

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1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

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1

THIS COMPANY IS A SCAM THEY RUN YOUR CARD EVEN AFTER YOU CANCELLED THE FREE TRIAL. THEY WERE TRYING TO RUN MY CARD...

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1

In January, I signed up to get my credit report for a dollar. I immediately cancelled my membership thereafter, because...

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Scoresense and Experian Latest Reviews

Recent published reviews
1.2

Basically Scoresense has been charging me for one account at $12.95 per month on my Amex but has also been charging me...

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No votes

My name is Bobby Cockman I have been charged numerous times by Experian and have called and had this problem I thought t...

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1

I asked to check my credit score once and they have made multiple charges.

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1

In the year 2020 charged me six different times without my permission. The first time was 2/3/20 for $24.99 I called...

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Scoresense and Experian Products and Services

Most reviewed product and services
  • Scoresense Membership (136 reviews)
  • Scoresense Credit Report (58 reviews)
  • Scoresense Trial Membership (43 reviews)
  • Experian Credit Report (118 reviews)
  • Experian Membership (48 reviews)
  • Experian Credit Monitoring (9 reviews)