PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense

Scoresense

Has verified representatives
2.0
Experian

Experian

1.3
Scoresense
Experian

Scoresense and Experian Overview

Total reviews
782
277
Company responses
514
0
Issues resolved
5
1

Scoresense was first mentioned on PissedConsumer on Jan 5, 2012 and since then this brand received 782 reviews. It is 505 reviews more than Experian received since Apr 26, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Scoresense customer support team than with Experian customer service.

Scoresense and Experian Consumer Ratings

Rank
167 out of 2343 in Financial Services category
331 out of 2343 in Financial Services category
Customer service
173 in category
216 in category
Staff
198 in category
210 in category
Website
257 in category
304 in category

According to consumer ratings and reviews, Scoresense ranks 164 points higher in the Financial Services category than Experian. People gave Scoresense 1.4 stars for Customer service criterion in Financial Services category and it is 489 points higher than the worst rated brand in this category. At the same time, Experian was rated 1.3 stars for Customer service criterion in this category and it is 446 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Experian has a higher rating than Experian. Regarding Website criterion, consumers gave Scoresense 1.5 stars and it is 61% greater than other in category. Experian however was rated 1.3 stars and it is 54% greater than other in category.

Scoresense and Experian Rating Details

Customer service
1.4 (221 reviews)
1.3 (90 reviews)
Reviewer's quote

...Terrible customer service. They would even let me use the month I paid for because I cancelled and told me it was to late. Never had such a bad experience with a company..

JEFF S

...Why would I want to spend money securing an identity when nobody works there? I would rate human customer service at zero, but (since service is non-existent) that rating would be redundant. Thanks for nothing! I'll be happy to provide a positive reference ..

Delila
Staff
1.4 (211 reviews)
1.4 (74 reviews)
Reviewer's quote

They ignored my requests to cancel after the free trial and racked up $120 in charges on my bank card. Disputing those now. *** company has lost lawsuits and had to pay out big time, as it turns out.

PissedConsumer1767374

I applied for credit. And was shown as a minor. But I had been cleared for credit last yr. As big as experian is the service is inadequate for customers. And the automated service is bs

PissedConsumer1753295
Website
1.5 (199 reviews)
1.3 (76 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

Porter

...I found a non-Experian website with some suggestions. One of them worked, and I talked to a human who asked for the same information that I keyed in before getting to talk to a human. She then told me that she could not help me...

PissedConsumer1707126

Scoresense and Experian Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Pissed off
  • Stress
  • Initial service
  • I got my credit score
Cons
  • Customer service
  • Could not cancel
  • Unwanted membership
  • Sneaky deceptive practices
  • Fraudulent marketing
  • Unsolicited monthy membership

Scoresense and Experian Most Positive Reviews

Top rated reviews
5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

Scoresense and Experian Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

Scoresense and Experian Latest Reviews

Recent published reviews
1

They ignored my requests to cancel after the free trial and racked up $120 in charges on my bank card. Disputing those...

Read all 782 reviews
1

They won't let me on site because when given choice of past addresses mine don't appear. But they say I lived at a past...

Read all 277 reviews

Scoresense and Experian Products and Services

Most reviewed product and services
  • Scoresense Account (131 reviews)
  • Scoresense Membership (128 reviews)
  • Scoresense Credit Report (56 reviews)
  • Experian Credit Report (113 reviews)
  • Experian Membership (42 reviews)
  • Experian Customer Care (24 reviews)