PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense
Experian

Scoresense and Experian Overview

Total reviews 996 786
Company responses 528 0
Issues resolved 13 16

Scoresense and Experian Consumer Ratings

Rank
671 out of 3889 in Financial Services category
652 out of 3889 in Financial Services category
Customer service
446 in category
577 in category
Website
536 in category
619 in category
Billing Practices
514 in category
466 in category
Product or Service Quality
530 in category
569 in category

Scoresense and Experian Rating Details

Customer service
1.5
(307 reviews)
1.3
(280 reviews)
Reviewer's quote

...95 and have been trying to request a refund with no response from Customer Service for 2 days now of typing this. Will rate 1 stars until I hear back then maybe change rating after..

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The recommendation for this error was to contact their customer service. Easy enough, right? Jokes on us! I called the "contact us" number at the bottom of the login page (the same page where I get the error) and got sent to an automated voice that said there's a "system error" then hung up on me....

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Website
1.6
(275 reviews)
1.4
(236 reviews)
Reviewer's quote

Score sense has refunded my money since posting my review on your website. Thank you so much for your help!..

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...Their website doesn't have and accurate information. And they really don't care about you. The government should investigate this company..

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Billing Practices
1.3
(264 reviews)
1.4
(199 reviews)
Reviewer's quote

...He said he would send information over to billing for review of refund request. I received an email today (3/15) with confirmation my request was denied due to how long account had been active and services provided. I believe its pretty ridiculous..

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You're billing me for a membership that I don't have I try to call to get it resolved and all I get is is stupid audio woman that keeps telling me over and over again what's my information and about some other crap that I don't wouldn't even trying to call about you people need to cut that crap out...

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Product or Service Quality
1.4
(264 reviews)
1.3
(235 reviews)
Reviewer's quote

...Hope the BBB deletes your service..

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...Obviously this service is not customer based but a business for profit only. Tried all their information given from their electronic answering service with no results. As I remember they lost a lawsuit that's why I have them..

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Scoresense and Experian Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Pissed off
  • No pros
  • Stress
  • No pros for me
Cons
  • Customer service
  • Could not cancel
  • Unwanted membership
  • Does not care about customers
  • Sneaky deceptive practices
  • Poor website

Scoresense and Experian Most Positive Reviews

Top rated reviews
5

I'm Leonard Martin and I would like my money back thank you

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5

The login would not accept my email : morrisfox@***.com saying that it was already established with Experian, thus preve...

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5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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5

Cant afford it Im on a fixed income and after adding my bills up I cant afford it but in the future if there are some...

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Scoresense and Experian Most Critical Reviews

Lowest rated reviews
1

I signed up for score sense to get a handle on my credit score just to find out their services don't give you all of...

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1

I have called every number that I can find for Experian and I can't get past their gatekeeping robot. I can't get...

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1

Very rude and condescending each individual representative stated..they are only there to do a job..tell each customer w...

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1

Paid $1.00 to get my FICO score. I did not see their deceptive
wording over to the side about temporary membership for e...

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Scoresense and Experian Latest Reviews

Recent published reviews
No votes

I have had two payments taken from my account when I asked to cancel ..I really need my money to be refunded back to me...

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No votes

my credit score doesn't appear to me, it's frozen and nothing I do fixes it, I would like if possible I could have...

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No votes

Hello My name is Candice Lester there has been 4 withdrawal from my chime account n my chime card was stolen n I don't...

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1

I've called at least 3 different numbers and still can't reach any humans to talk to, to get my issues resolved. Is...

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