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Scoresense
Experian
i
Scoresense

Scoresense

Has verified representatives
2.0
?

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  • 5 ISSUES RESOLVED
  • 505 COMPANY RESPONSES
  • 762 TOTAL REVIEWS
Rank
157 out of 2566
in Financial Services category
Rating Details
Customer service
Staff
Website
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    02:24
  • ISSUES RESOLVED
    42%
Top Products and Services
1.2
131 reviews
1.3
127 reviews
1.4
54 reviews
Experian

Experian

1.3
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 258 TOTAL REVIEWS
Rank
310 out of 2566
in Financial Services category
Rating Details
Customer service
Staff
Website
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    10%
Top Products and Services
1.1
108 reviews
1.1
41 reviews
1.6
20 reviews

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Anonymous
#1430471

These two may be in collusion. I was legally owed a credit report from Experian, got an email from Scoresense saying my "free" credit report from Experian was available on line.

Got the report on line (Scoresense required my card number and charged a small doc fee for internet services). Then, a couple of days later, Scoresense embezelled a $40 fee for a subscription - which I did not need or want. I complained to Scoresense and they sent an email saying a refund was approved; they refunded the doc fee ($1.00).

Later they sent an email saying a refund was not due, and they kept the bogus $40 subscription fee. They both say they will "protect" you from scams, but THEY ARE THE SCAMS!

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