PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and Experian as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense

Scoresense

Has Verified Representatives
2.0
Experian

Experian

1.3
Scoresense
Experian

Scoresense and Experian Overview

Total reviews 831 320
Company responses 523 0
Issues resolved 7 1

Scoresense and Experian Consumer Ratings

Rank
183 out of 1895 in Financial Services category
375 out of 1895 in Financial Services category
Customer service
178 in category
226 in category
Website
257 in category
295 in category
Product or Service Quality
211 in category
217 in category
Reliability
174 in category
186 in category

Scoresense and Experian Rating Details

Customer service
1.5 (243 reviews)
1.3 (109 reviews)
Reviewer's quote

...I also tried the online chat but it just keeps saying call customer service. They are refusing to refund my money as I supposedly cancelled too late. When I called to cancel the first time the representative just kept trying to convince me to keep my subscription...

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...I do not even know how to contact customer service to fix the problem..

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Website
1.5 (218 reviews)
1.3 (95 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

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...When I tried to reach them through their website, they have only a phone number and a snail mail address. Their phone systems requires that you enter your SSN before you can talk to a representative. For a company that has been previously hacked, they are very casual about protecting PII...

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Product or Service Quality
1.3 (207 reviews)
1.3 (86 reviews)
Reviewer's quote

...However, on 27 June I decided I no longer needed their services and cancelled my subscription. When I checked my bank statement a coupe days later I saw a charge from them dated 26 June for the next installment. Naturally, I asked them to refund that payment...

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I cancelled this service and got a new credit card this company took off the new card so watch out these people hacked my account I spoke with my bank and they said they seen someone looking at my info online yesterday and today all of a sudden money missing out my account these are people who...

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Reliability
1.3 (204 reviews)
1.2 (78 reviews)
Reviewer's quote

I cancelled my paid monthly membership on June 13th, 2020. Scorsense billed me $29.95 again on June 16th. After realizing this, I called them on June 20th to get the fraudulently taken money returned to me. The CSR denied that they had billed me again, and when I requested an email address to send...

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Would like information about experience boost

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Scoresense and Experian Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Fraud
  • No pros
  • I got my credit score
  • Maintain credit rating info
Cons
  • Customer service
  • Could not cancel
  • Missing refund
  • Sneaky deceptive practices
  • Customer care
  • Poor website

Scoresense and Experian Most Positive Reviews

Top rated reviews
5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

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5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

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4.3

I think most people here don't listen/read well. It clearly states on the website (not hidden in fine print) that there...

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Scoresense and Experian Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

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1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

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1

THIS COMPANY IS A SCAM THEY RUN YOUR CARD EVEN AFTER YOU CANCELLED THE FREE TRIAL. THEY WERE TRYING TO RUN MY CARD...

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1

In January, I signed up to get my credit report for a dollar. I immediately cancelled my membership thereafter, because...

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Scoresense and Experian Latest Reviews

Recent published reviews
1

I have had my account cancelled September they still take money. Out of my account I will not use them or recommend...

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No votes

My debit is going down but my credit score is not going up. However when my debit goes up my score is going down.

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2.8

The lady I spoke with was rude and spoke in a very Condescending manner.

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1.2

I was charged $26.74 from Experian and I have no idea why. I was on Credit Karma looking for possible consolidation...

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Scoresense and Experian Products and Services

Most reviewed product and services
  • Scoresense Membership (134 reviews)
  • Scoresense Credit Report (57 reviews)
  • Scoresense Trial Membership (43 reviews)
  • Experian Credit Report (117 reviews)
  • Experian Membership (48 reviews)
  • Experian Credit Monitoring (8 reviews)