Experian vs Scoresense
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Customers like
- Initial service 2
- Good reports 1
Customers don't like
- Sneaky deceptive practices5
- Fraudulent marketing5
- Unsolicited monthy membership4
- Poor website4
- No response4
Products by Experian
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Customers like
- Very upset 5
- Got cancellation confirmation 5
- Pissed off 3
- Service rep 2
- Fraud 2
Customers don't like
- Customer service10
- Could not cancel7
- Missing refund6
- Mislead5
- I did not authorize a charge and i did not recieve a service5
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These two may be in collusion. I was legally owed a credit report from Experian, got an email from Scoresense saying my "free" credit report from Experian was available on line.
Got the report on line (Scoresense required my card number and charged a small doc fee for internet services). Then, a couple of days later, Scoresense embezelled a $40 fee for a subscription - which I did not need or want. I complained to Scoresense and they sent an email saying a refund was approved; they refunded the doc fee ($1.00).
Later they sent an email saying a refund was not due, and they kept the bogus $40 subscription fee. They both say they will "protect" you from scams, but THEY ARE THE SCAMS!