PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Experian and Scoresense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Experian

Experian

1.3
Scoresense

Scoresense

Has verified representatives
2.0
Experian
Scoresense

Experian and Scoresense Overview

Total reviews
271
777
Company responses
0
513
Issues resolved
1
5

Scoresense was first mentioned on PissedConsumer on Jan 5, 2012 and since then this brand received 777 reviews. It is 506 reviews more than Experian received since Apr 26, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Scoresense customer support team than with Experian customer service.

Experian and Scoresense Consumer Ratings

Rank
324 out of 2599 in Financial Services category
162 out of 2599 in Financial Services category
Customer service
224 in category
177 in category
Website
303 in category
250 in category
Staff
215 in category
198 in category

According to consumer ratings and reviews, Scoresense ranks 162 points higher in the Financial Services category than Experian. People gave Experian 1.3 stars for Customer service criterion in Financial Services category and it is 428 points higher than the worst rated brand in this category. At the same time, Scoresense was rated 1.4 stars for Customer service criterion in this category and it is 475 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Scoresense has a higher rating than Experian. Regarding Staff criterion, consumers gave Experian 1.3 stars and it is 67% greater than other in category. Scoresense however was rated 1.4 stars and it is 70% greater than other in category.

Experian and Scoresense Rating Details

Customer service
1.3 (85 reviews)
1.4 (217 reviews)
Reviewer's quote

terrible customer service if you can even talk to a person..

PissedConsumer1718348

...I was wondering how I even got signed up for this service since I normally don't. I asked to have the October charge refunded. they gave me $1 refund...

Judith j
Website
1.3 (74 reviews)
1.5 (195 reviews)
Reviewer's quote

...I found a non-Experian website with some suggestions. One of them worked, and I talked to a human who asked for the same information that I keyed in before getting to talk to a human. She then told me that she could not help me...

PissedConsumer1707126

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

Porter
Staff
1.3 (72 reviews)
1.4 (207 reviews)
Reviewer's quote

Apple iTunes has charged my card 300 dollars of unauthorized charges. Im disputing this issue

Naveen

not sure how I was signed up for score sense, but I checked my bank statement and noticed a charge of 29.95 on it and went back about 2 years and they were charging me for this service which I never used. I called them and the 1st time denied my request for my money back. I was upset and called...

PissedConsumer1690225

Experian and Scoresense Pros and Cons

Pros
  • Stress
  • Initial service
  • I got my credit score
  • Very upset
  • Got cancellation confirmation
  • Pissed off
Cons
  • Sneaky deceptive practices
  • Fraudulent marketing
  • Unsolicited monthy membership
  • Customer service
  • Could not cancel
  • Unwanted membership

Experian and Scoresense Most Positive Reviews

Top rated reviews
5

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.

5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

Experian and Scoresense Most Critical Reviews

Lowest rated reviews
1

Don't fall for Esperian and their $1 credit report. If you do, one month later, you will discover a charge for $19.95...

1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

Experian and Scoresense Latest Reviews

Recent published reviews
1.8

Apple iTunes has charged my card 300 dollars of unauthorized charges. Im disputing this issue

Read all 271 reviews

All I wanted was their advertised "free" credit check. I don't understand what I did to sign up for their services but...

Read all 777 reviews

Experian and Scoresense Products and Services

Most reviewed product and services
  • Experian Credit Report (112 reviews)
  • Experian Membership (42 reviews)
  • Experian Customer Care (22 reviews)
  • Scoresense Account (131 reviews)
  • Scoresense Membership (128 reviews)
  • Scoresense Credit Report (56 reviews)