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Experian
Scoresense

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Experian

Experian

1.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 267 TOTAL REVIEWS
Rank
316 out of 2587
in Financial Services category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    31
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    9%
Top Products and Services
1.1
112 reviews
1.1
42 reviews
1.6
21 reviews
Scoresense

Scoresense

Has verified representatives
2.1
  • 5 ISSUES RESOLVED
  • 513 COMPANY RESPONSES
  • 771 TOTAL REVIEWS
Rank
150 out of 2587
in Financial Services category
Rating Details
Customer service
Website
Staff
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    02:24
  • ISSUES RESOLVED
    42%
Top Products and Services
1.2
131 reviews
1.3
128 reviews
1.4
55 reviews

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Anonymous
#1430471

These two may be in collusion. I was legally owed a credit report from Experian, got an email from Scoresense saying my "free" credit report from Experian was available on line.

Got the report on line (Scoresense required my card number and charged a small doc fee for internet services). Then, a couple of days later, Scoresense embezelled a $40 fee for a subscription - which I did not need or want. I complained to Scoresense and they sent an email saying a refund was approved; they refunded the doc fee ($1.00).

Later they sent an email saying a refund was not due, and they kept the bogus $40 subscription fee. They both say they will "protect" you from scams, but THEY ARE THE SCAMS!

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