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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1873 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service48
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 547 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Location 13
  • Amenities 7
  • Northing 6
  • Places showed to us 5
  • Nice facility 5

Customers don't like

  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Poor customer service3
  • Dirty room3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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