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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1855 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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Vacations To Go

Travel Agencies
Has verified representatives
  • 1 ISSUES RESOLVED
  • 23 COMPANY RESPONSES
  • 36 TOTAL REVIEWS
  • $31.8K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • I like the service 1

Customers don't like

  • Unhelpful2
  • Always out of ice1
  • Unprofessional1
  • Unhelpful and unwilling1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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