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TripAdvisor

1.3
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 34 TOTAL REVIEWS
Rank
131 out of 661
in Travel Agencies category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
4 reviews
1.5
2 reviews
1
2 reviews

Expedia

1.5
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1955 TOTAL REVIEWS
Rank
96 out of 661
in Travel Agencies category
Rating Details
Customer service
Website
Product or Service Quality
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    09:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
375 reviews
1.6
121 reviews
1.6
99 reviews

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user54614696
#1499636

We already posted about the heartless and pointless treachery by Trip Advisor, refusal to explain what caused their penalties, etc. They brought us 3 bookings this year (1 was cancelled!) and 1 last year.

So worthless to our business.Expedia brought us about 12 bookings last year - so not great but at least a small income. However, they repeatedly sent us supposedly private financial statements we should never have seen, (breach of data regulations) appearing to be invoices and failed to resolve the issue - so we dropped them - like a hot, rotten potato.

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