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TripAdvisor
Expedia

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

TripAdvisor

TripAdvisor

1.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 36 TOTAL REVIEWS
Rank
12 out of 217
in Review Websites and Directories category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
4 reviews
1.2
3 reviews
1
2 reviews
Expedia

Expedia

1.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1965 TOTAL REVIEWS
Rank
99 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    09:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
381 reviews
1.6
123 reviews
1.6
102 reviews

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user54614696
#1499636

We already posted about the heartless and pointless treachery by Trip Advisor, refusal to explain what caused their penalties, etc. They brought us 3 bookings this year (1 was cancelled!) and 1 last year.

So worthless to our business.Expedia brought us about 12 bookings last year - so not great but at least a small income. However, they repeatedly sent us supposedly private financial statements we should never have seen, (breach of data regulations) appearing to be invoices and failed to resolve the issue - so we dropped them - like a hot, rotten potato.

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