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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1824 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Cheapest flight prices 4
  • Initial price 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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Tripadvisor

Travel Agencies
  • 1 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $20.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Helping 9000 people for free 1

Customers don't like

  • Lack of ethics3
  • I would like trip advisor not to recommend vayama com any more1
  • Lack of service rectifying fraud perpetrated using ta fk logo1
  • Preauthorization policy1
  • That they allow a client to only send good reviews to ta1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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