Start a new comparison
Delete

Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1823 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Cheapest flight prices 4
  • Initial price 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
Delete

Southwest Vacations

Travel Agencies
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 1

Customers don't like

  • Charges for services that were never used2
  • Did not provide assistance for travel issue that was their issue1
  • Sw clerk forced me for tips in mco1
  • Outside taxi drop off section1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion