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Smartfares
Expedia

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Smartfares

Smartfares

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 27 TOTAL REVIEWS
Rank
132 out of 690
in Travel Agencies category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    20%
Top Products and Services
1.2
18 reviews
1
3 reviews
Expedia

Expedia

1.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1973 TOTAL REVIEWS
Rank
100 out of 690
in Travel Agencies category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    16%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
381 reviews
1.6
123 reviews
1.6
103 reviews

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