PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SkinStore and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SkinStore
Expedia

SkinStore and Expedia Overview

Total reviews
73
1975
Company responses
0
0
Issues resolved
1
11

Expedia was first mentioned on PissedConsumer on Aug 7, 2007 and since then this brand received 1975 reviews. It is 1902 reviews more than SkinStore received since Apr 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with SkinStore customer support team and Expedia customer service.

SkinStore and Expedia Consumer Ratings

Rank
224 out of 1215 in Cosmetics and Personal Care category
100 out of 696 in Travel Agencies category
Customer service
209 in category
104 in category
Exchange, Refund and Cancellation Policy
165 in category
76 in category
Product or Service Quality
237 in category
79 in category

SkinStore and Expedia Rating Details

Customer service
1 (41 reviews)
1.1 (512 reviews)
Reviewer's quote

...They sent it on to "compliance" although I now do not believe they ever had any intention on providing customer support. They told me that I should have known my skin better than that. They obviously don't want a piece of the thousands that I spend on this stuff a year...

Susan S

...room with a balcony than we could have gotten the condo at shores of panama!! And Expedia doesn't care! I'll stay home before I book threw them again worst customer service...

Angela C
Exchange, Refund and Cancellation Policy
1.1 (39 reviews)
1.1 (461 reviews)
Reviewer's quote

...I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!..

mom

...11 refund allocated from original $1100 fare. Expedia is still harassing me and not paying. I copy a email Refund Processed Passenger(s): DAS/ROHAN Expedia...

Ujjal D
Product or Service Quality
1.1 (39 reviews)
1.4 (413 reviews)
Reviewer's quote

There customer service is rerouted to the UK where thery will always turn down a refund no matter what the issue if you have just opened the box. They are callous in their responses..

BD

I purchased travel insurance through Expedia and had to cancel my trip in advance due to an emergency business meeting. TravelGuard gave me the run around from the start in submitting my claim. I submitted claim with verification of emergency meeting and they promptly refused claim. When I appealed...

Edward P

SkinStore and Expedia Pros and Cons

Pros
  • Prices
  • Price comparisons
  • Easy website
  • Lower price
Cons
  • Extremely poor service
  • Misleading information
  • Fraud
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

SkinStore and Expedia Most Positive Reviews

Top rated reviews
No votes
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

SkinStore and Expedia Most Critical Reviews

Lowest rated reviews
1

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...

1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

SkinStore and Expedia Latest Reviews

Recent published reviews

Just had a question about order. Change your name from pissed consumer-not very classy. Just a suggestion

Read all 73 reviews

The bank still didn't release the hold on the amount of the ticket

Read all 1975 reviews

SkinStore and Expedia Products and Services

Most reviewed product and services
  • Skinstore Customer Care (24 reviews)
  • Skinstore Shipping Service (23 reviews)
  • Skinstore Deal (2 reviews)
  • Expedia Flight Booking (381 reviews)
  • Expedia Customer Care (124 reviews)
  • Expedia Room Booking (103 reviews)