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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1823 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Cheapest flight prices 4
  • Initial price 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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Roomorama

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $23.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Speed of response2
  • No customer service at all1
  • Non-considerate1
  • No host payment1

Products by Roomorama

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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