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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1771 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 9
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service104
  • Lack of response from expedia34
  • False claims27
  • Substandard service25
  • Incompetent staff21
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RCI Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 208 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Housekeeping and front desk staff 2
  • Buying 1

Customers don't like

  • Customer service5
  • Customer experience4
  • Lack of timely response3
  • None responsive to calls2
  • Outrageous fees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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