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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1823 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Cheapest flight prices 4
  • Initial price 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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Rci Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Housekeeping and front desk staff 2
  • Buying 1

Customers don't like

  • Customer service3
  • Customer experience3
  • Exchange trade is a joke2
  • Lack of timely response2
  • Website deceptive1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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