Expedia vs RCI Timeshare

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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1753 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia41
  • Substandard service29
  • False claims28
  • Incompetent staff21

Products by Expedia

No items

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RCI Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 203 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Housekeeping and front desk staff 2

Customers don't like

  • Customer experience4
  • Customer service4
  • Lack of timely response3
  • Booking2
  • Outrageous fees1

Products by RCI Timeshare

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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