Expedia vs Priceline

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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1754 TOTAL REVIEWS
  • $850K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price comparisons 10
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia41
  • Substandard service29
  • False claims28
  • Incompetent staff21

Products by Expedia

No items

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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Prior experience with priceline 1

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Poor phone service12
  • Stole my money12

Products by Priceline

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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