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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1771 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Price comparisons 9
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service104
  • Lack of response from expedia34
  • False claims27
  • Substandard service25
  • Incompetent staff21
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1123 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Direct deposit 8
  • Ease of use 4
  • Dumping these jerks 3
  • Online website you can monitor all your transactions and account 3
  • Frustrating 3

Customers don't like

  • Zero on customer service34
  • Mishandling of funds13
  • Locked out of account9
  • Poor customer service8
  • No explanations7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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